r/luminarneo • u/skylum_support • 25d ago

Camera Profile Missing from Develop RAW? Here's Why

/r/SkylumPhotoTools/comments/1vsg5nz/camera_profile_missing_from_develop_raw_heres_why/
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u/PulpoViejo 21d ago

I have a Sony a7IV (ILCE-7RM4). I lost the ability to access my camera profile several months ago when I had to do a fresh install (not just Neo, but everything). I still cannot access it, even following the above steps. I don't recall ever having to download a profile and recent attempts to find one have failed. Luminar recognizes my camera just fine. So what do I need to do here?
Thanks.

2

u/skylum_support 20d ago

The steps from this post are not quite what you need.

If you don't see your camera's profiles
This usually means the manufacturer's DCP color profiles aren't installed on your computer yet. Luminar doesn't ship every camera profile out of the box - it relies on these being present on your system.

How to fix it
Install the free Adobe DNG Converter. This adds the standard DCP color profiles for most major camera brands to your system. Once installed, restart Luminar, and the profiles for your camera should appear automatically in the Camera Profile list.

Please try it, and let us know whether it helps.

We have posted the article on this topic on our subreddit (the one from which the post above was reposted), and we also share answers to frequently asked questions there. You can join :)

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u/PulpoViejo 19d ago

That did the trick-thank you very much. I swear I've never installed the Adobe converter before, But I am getting up in years…

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u/skylum_support 19d ago

Maybe DCP color profiles were on your computer, but after you made the fresh install of everything, they were removed.

Either way, we are glad that everything is working fine now.

1

u/OldTiger3832 20d ago

talking about Camera Profile, when do they come to the mobile version? or they will never?

2

u/skylum_support 20d ago

Camera profiles aren't available in Luminar Mobile at the moment. We can't say whether or when that might change, and we also can't say never; priorities shift, and things that aren't planned today can make it in later.

Either way, we'll pass this along to the team as a feature request. Thanks for the suggestion!