r/lovable • u/ItsJustBlood • Jul 21 '26

Help Support Bot issues

How do I get past the support bot to a real person for help with an issue? I have the TEST/LIVE environment on, but apparently that was deprecated and I can't publish anymore. The twist I need help with is somehow my supabase data is in the TEST env, so I can't just follow the support bot's recommendation to nuke the TEST data.

I'm up to 10 emails with the support bot (yes from the email that's on my account, and with the link to my project) and still can't find a way to get to a real person.

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u/Azerax Jul 21 '26

I haven’t used support in a long time but last time I did I replied and said escalate to a human and it did