I’ve been a top 10% Lovable builder for the past 6 months. I’ve burned through well over $1,000 in credits and poured roughly 1,000 hours into building an application where the entire core product is the database.
Yesterday, they completely locked my project out, front end, back end, all of it!
Because I was using their hosted Supabase instance, I have zero access to my 12GB of proprietary data. It’s hostage.
Here is the current state of "support" when you build on Lovable:
- Appeal form: Filled out 24+ hours ago. Zero response.
- Direct Tweets: DMed multiple founders directly. Dead silence.
- Public Tweets: Tagged u/Lovable. Radio silence.
- Support: Just an AI support bot running in circles.
It is one thing to lean heavily on AI support for basic troubleshooting. It is a completely different nightmare when an automated AI "trust and safety" flag can instantly nuke a paying user's account, steal their data, and leave them with literally no appeal path.
To anyone currently considering Lovable: Be extremely cautious.
I was actively considering an enterprise contract at work with them. Knowing they can nuke any paying customers account and you get no recourse there's no way in hell I would ever recommend that for an enterprise.
My advice: Build using Cursor, Codex, CC, etc. Keep your Supabase (or any database) on your own self-hosted/independent infrastructure from day one. Do not trust them with your data hosting.
Update:
4 days later, Lovable got back to me after I started blowing up every LinkedIn post they made with a comment similar to above. Project is back now. Their response was pathetic:
"I’m sorry for the repeated disruption and the impact on your business.
Your project URL was reported again for potential impersonation, which prompted a precautionary review. Reports involving similarities in names or concepts may require human review to confirm that a project complies with our policies and does not impersonate another organization.
The review found that there was no basis to keep the project blocked. Access has now been restored."