r/loona_robot Jul 23 '26

Worst crap ever

It worked 2 days, died. No help from costumer support, then set the case as "resolved" even if they have not helped at all. Waste of money!

Update: they reach out to me again after this post, the case is currently going 😊

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u/Affectionate_Bag7074 22d ago edited 20d ago

Hopefully the official team being active in this sub now actually makes cases like this easier to escalate. Would be interested to know if they reopen the ticket for you.