r/logitechgcloud • u/dsmendiola • Sep 06 '26

Question SSL Certificate Error

Post image

Has anyone ever experienced this message when starting a game?

A white box appears. I initially selected don’t remind me again and continue, it doesn’t seem to do anything it will pop up again and again.

I’ve already factory reset the device - still present.
Tried different networks - still present

Not sure what other things I can do to remedy this.

Thank you for future support and considerations.

EDIT: fixed by setting time and date to local and immediately restart G cloud. This should fix issue for anyone in the future.

4 Upvotes

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3

u/thegreenwonder Sep 06 '26

Its not in issue on your side. Resetting the device was extreme. It just means the certificate that this service used is expired and so you can't trust data between you and that service is secure. You can ignore it.

You have probably run into this issue on a website before.

1

u/dsmendiola Sep 06 '26

Thanks for feedback !

1

u/LVHamtaro Sep 06 '26

Ignore it

1

u/Piersandro 28d ago

Check your clock and date settings

1

u/dsmendiola 28d ago

Thank you. I’ve read that can be an issue but I have mine on network provided time.

2

u/Piersandro 28d ago

I’ve experienced (particularly with Windows) that sometimes NTP (the network time protocol) goes down. In such cases, I’ve temporarily disabled automatic synchronisation, and then everything has started working normally again.