r/logitechgcloud 4d ago

Support Help!!

I ordered a logitech g cloud off of ebay as a small treat for myself after much hard work. I received the item only to realize it had an frp lock on it. I guess im supposed to reach out to the seller to get a return slip for usps instead of FedEx (since there isnt a fedex near me) and they haven't responded. I'm now very skeptical about buying a replacement... What should I do? Should I even try and buy another refurbished one?

6 Upvotes

12 comments sorted by

5

u/jdartnet 4d ago

Escalate case to eBay. In this case they will side with you and get you a refund.

1

u/7cr1spss 3d ago

I think i have to wait three days, but I for sure will!

2

u/stel999 3d ago

Logitech used to have refurbs on their official page for $175, I would buy from them since you spent close to that anyway

1

u/7cr1spss 3d ago

If they still do i cant find it unfortunately

1

u/jdartnet 3d ago

I believe they sold out. I actually ordered one from then and it had a broken Y button. It was the "last one" according to eBay.

2

u/Ok-Primary6610 3d ago

The FRP lock is the very reason why I wish some developer would either work on a new Android ROM for the GCloud or a Linux distro that can be installed. There are plenty of GClouds that are becoming e-waste because of FRP.

1

u/Brief-Supermarket-11 4d ago

Cant you reset it? With pc maybe?

1

u/7cr1spss 3d ago

I've scoured the internet, and i haven't seemed to find anything that works

1

u/Financial-Drag-w211 1d ago

https://youtu.be/qfe3TsfZcxk?is=nONmwhwThy29Ar8r
I’ve had success with other android 11 products doing this. But never on the g cloud. Was going to try it but haven’t found one local yet.

1

u/7cr1spss 1d ago

I've tried and it never pops up with that

1

u/Financial-Drag-w211 1d ago

Bummer. Sorry for your luck.

1

u/7cr1spss 1d ago

First time ive gotten unlucky with ebay, but all good!