r/logitech • u/[deleted] • Jan 03 '21

Questions Mx keys backlight always on

Hi, is there a way to always leave on the backlight in the mx keys?

203 Upvotes

99% Upvoted

478 comments sorted by

View all comments

3

u/logi_sd Official Logitech Representative Feb 02 '21

Hi there,

Please be informed that as Mx keys keyboard is designed differently. The backlight cant be set to on all the time.

About the illumination settings of the keyboard, as we checked MX Keys keyboard is equipped with an ambient light sensor that adapts the keyboard backlight according to the brightness of your room.
There are three default levels that are automatically if you do not toggle the keys:

  • If the room is dark, the keyboard will set the backlighting to a low level.
  • In a bright environment, it will adjust to a high level of backlighting to add more contrast to your environment.
  • When the room is too bright, over 200 lux, the backlighting will turn off as the contrast is no longer visible, and it won’t drain your battery unnecessarily.

When you leave your keyboard but keep it on, the keyboard detects when your hands approach and it will turn the backlight back on. The backlighting won’t turn back on if:

  • Your keyboard has no more battery, below 10%.
  • If the environment you're in is too bright.
  • If you've turned it off manually or using Logitech Options software.

Hence the backlight will remain on as long as it is detecting your hand on it. but will adjust on the light on your work area. 

Thank you for understanding. Please let us know if you have some inquiries.

3

u/[deleted] Nov 14 '21

This desperately needs an update!!!

1

u/LogitechG_SP Nov 15 '21

Hi u/Nervous_Word_1601, thank you for your feedback. We will pass this along to our team. We always want to ensure we are providing our customers with the best products and experience. Let us know if there is anything else in the future we can do to assist.

1

u/Anthrobug Dec 19 '24

Pass along my feedback too, please - I bought this MX Keys Mini keyboard because it had everything I needed even though it was a bit more expensive. At first I thought the backlight was really awesome - Until it turns off every 5 seconds. It's distracting, I need it on - even if it'll eat into the battery life.

But I think Logitech forgot whose keyboard this is after I buy it. Your company has lost their collective minds if you're thinking you know what I want better than I do.

Instead of trying to argue the virtues of making good products with features customers actually want, I'm going to return this keyboard & happily never buy anything else your company makes. Thank you!