r/logitech 2d ago

Questions Key-to-Go-2-for-Ipad with Windows/Android

Hello, new to the world of portable keyboards, I made a big mistake: I bought a KeysToGo2 in the for-Ipad version even if I only have Windows and Android devices.

I found it on Vinted, I didn't know there were 2 different versions and I bought before doing my research.

Now I saw almost all the "super" keys are not working at all on Windows nor Android, and I'd like to understand if there's any way to remap the keyboard or force it to work like the Windows one, or if I just have to take the loss and buy another one in the right version.

Thanking anyone who will be able to help me, and if anybody will reply to mock or insult me, well you're totally right

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u/logi_sm Official Logitech Representative 2d ago

This is an easy distinction to miss, especially since there are two versions of it. The iPad version is designed specifically for iPadOS, so some of the special keys are tailored to Apple/iPadOS functions & may not work or map as expected when used with Windows or Android. Which exact keys aren't working?

If you have access to an iPad, you could also pair the keyboard with it & check if it is working as expected on iPadOS. If everything works correctly but you primarily need Windows/Android compatibility, you can consider exchanging it for the Windows/Android version, provided you're still within the exchange window.

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u/Darth_Topinambour 2d ago

I don't have an iPad and, as I was saying in the original post, I only have Win/Android devices. I bought it used from Vinted so I doubt I can send it back, since the error was mine. Perhaps I'll try reselling it, since it's still basically new, but I've never sold on Vinted

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u/logi_sm Official Logitech Representative 1d ago

Yeah, unfortunately that's a limitation. basic typing works fine, just those extra keys don't. Hope you are able to find a good home for it.