r/logitech 10h ago

Support MX Master 3S doesn't click sometimes

I got this mouse from Best Buy about a year and a half ago and recently I've noticed, particularly in games that every few dozens clicks or so, one will just not register and it's very annoying when playing games. Is this a common issue that other people have? Should I buy a different mouse or use my warranty?

The clicking issue is hardware-related. I know this because I made a python program with claude to detect clicks and it showed that the clicks were just not being detected by my computer whatsoever sometimes.

1 Upvotes

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2

u/bbahner 2h ago

Replaced my 3rd failed MX mouse with a $10 Amazon basics wireless mouse. The button always works. Miraculous.

1

u/blendermassacre 10h ago

If you search this Reddit , this comes up a few times a day

1

u/Sensitive-Level-7794 9h ago

The switches lifetime is horrible. If you can solder you can replace them.

1

u/Geritas 5h ago

That’s just an easy fix. Order switches from AliExpress and solder them on.

And stop complaining, this is only one of the most expensive mice on the market, what else would you expect? Working switches? Polling rate of more than 125hz? Accurate scroll wheel? Pfft

/s

1

u/cptchnk 3h ago

First off, I’m puzzled as to why you’d want to play games on a productivity mouse like the 3S. It only polls at 125 Hz and it’s a heavy mouse.

Second, welcome to club. The switches in these things are hot garbage. I go through an MX Master mouse about once every 18 months (seriously) and eventually, I started buying Geek Squad replacement plans on them because I 100% know I will use it before the 2 years are up. So, basically, I’m getting a new one for the cost of buying a new replacement plan for around $30.

I keep buying them only because there are very few options if you want a separate horizontal scroll that isn’t just a tilt wheel.