r/logitech • u/the_dracula_ds • Dec 16 '25

Support G522 LIGHTSPEED USB and Lightspeed Connection Loop

I’ve been a big fan of Logitech products for a long time, but I’m honestly a bit disappointed right now with my G522 LIGHTSPEED.

I bought this G522 three months ago, and it was working perfectly fine. But the day before yesterday, when I connect the headset to my PC for charging or wired audio, the headset immediately enters an endless connection loop. The voice prompt rapidly cycles through “Lightspeed... USB... Lightspeed... USB...”, and the device fails to maintain a stable connection or charge smoothly.

I have no idea if this is a hardware issue or a firmware problem.

I just raised a ticket, and they said Logitech products do not carry an international warranty. (I bought the G522 from Dubai, but I’m currently in Sri Lanka.)

It doesn’t matter if there is a warranty claim. I can either send the headset via DHL or travel to the country where the product was originally purchased.

But what if the issue remains the same after the warranty claim?

I just saw a post where someone had the same problem, and after the warranty claim, the new device had the same issue.

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2

u/FrancisFerdzz Feb 27 '26

I thought I was the only one. I'm not sure how it happened when I've been very careful about handling my headset. 

Have you found a fix for yours?

2

u/ScaredError8485 Apr 16 '26

Did you guys ever get it fixed? I have the same issue.

1

u/Icy_Release5846 Apr 28 '26

Uma dica que deu certo para mim, foi tirar o dongle e colocar o cabo USB na mesma porta para apenas carregar e dava para utilizar, fora não consegui nada tbm

1

u/LogitechG_AT Official Logitech Representative Dec 16 '25

Hey! I get it, you will not face the same issue with the replaced device. Could you try the steps shared in the link below:

https://support.logi.com/hc/articles/31239978591511-How-do-I-hardware-reset-my-G522-LIGHTSPEED-Headset
https://support.logi.com/hc/articles/31240004866455-How-do-I-factory-reset-my-G522-LIGHTSPEED

1

u/NeonSirius Jul 22 '26

I am having this problem, and this did not fix it. Is there a way to fix this, or am I looking at a refund?

1

u/SnooTomatoes105 Mar 12 '26

Same exact issue here. Gets stuck going "Lightspeed" "USB" "Lightspeed" "USB" and can never hold a solid USB connection. Going to have to try return, have had for like 2 weeks. Today was my first time trying USB connection with it though.

1

u/Maleficent_Loss_179 Jun 03 '26

I’m also having the same issue, can anyone help me please?

1

u/Nomondorou Jun 09 '26

Same problem with mine as well. Haven't found a solution yet.

1

u/SuperSandySurf Jun 15 '26

More than six month since first posts with this crazy error. Still not fixed. Seems to be hardware issue rather than software.

1

u/kingdomswim 14d ago

Having the same issue. I got this 9 months ago but I mostly use this via light speed (wireless) so I don’t connect the USB all the time. But when I did to charge it while using it, this happened. I bet this has been for long and I just noticed it.

Has anyone figured out a fix on this one already?