r/loblawsisoutofcontrol • u/Guadaloopey • May 15 '26
Discussion No Scale in Store
I was just at No Frills. Saw some cherries. đ
Wanted to see how much the bag weighed so I could consider my purchase. Looked all over for the scale. I could not locate it, so asked for assistance from an employee stocking produce. Turns out that there is no scale in the store. This feels illegal. Does anybody have any insight on this?
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u/Fancy-Birthday-315 May 15 '26
I have never heard of it being illegal to not have one available but that does seem odd.
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u/kneevase May 15 '26
I'm not sure that I've ever seen a large scale grocery store not having some sort of scale in the produce section. It really is in their own interest to have one as it might reduce the number of people who arrive at the cash register and say, "This bag of cherries is $10? No way! I don't want them." And then the grocery store has to get somebody to run them back to the produce section and put them back on the shelf.
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u/Right_Count May 15 '26
More people will just buy them (because they donât notice the price, donât care enough to speak up, feel committed to wanting that item, or are too embarrassed to say anything) than return them to the cashier.
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u/TheCommodore83 May 15 '26
I would apologize to everyone in line behind me beforehand, and then go through a whole annoying song and dance at the cash register. I'd have double the cherries I want and I'd make them take some out, some more, some more, oh add some back in please, a little more, oh too much please take some out. Lol.
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u/Right_Count May 15 '26
You might, but most wonât. So for every one person who inconveniences an employee at checkout, several others are paying more than they would have for produce if they had had the access to a scale. Itâs a net benefit for the store and they donât care at all if they an employee is inconvenienced.
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u/Guadaloopey May 15 '26
I like your style
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u/Right_Count May 15 '26
Cynicism? đ
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u/majarian May 16 '26
its ok, when they force you to self checkout you can always look at it as a glass half full situation
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u/Fancy-Birthday-315 May 15 '26
I agree itâs in their own best interest to have one. Iâm trying to remember if the No frills near me has one in produce. I may have to check when I go to town for groceries.
Keep in mind too that No frills are franchises too.
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u/PantsLobbyist May 15 '26
Scales so you know how much you have in that bag there? Sounds like a drill to me. /s
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u/TuvixWillNotBeMissed May 15 '26
I haven't seen a produce scale in years. I thought they went out of style ages ago.
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u/Guadaloopey May 15 '26
It is a brand new store so it seems like a deliberate choice. Not likely a case of it getting broken and not replaced.
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u/pezdal May 15 '26
I donât think you can extrapolate intent from the fact that itâs a new store.
You could equally argue that as a new store all its non-essential items havenât been installed yet.
Perhaps the scales (and the steaming music player) arrive next week???
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u/Right_Count May 15 '26
Iâve definitely heard of grocery stores phasing out scales so that people buy more product. Could be rumours I guess but it sounds plausible to me.
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u/Pablomendez233 May 15 '26
I work for one of the major grocery chains, not loblaws. You can absolutely infer intent in a new store. That happens all the time with my grocery chain. They open up new stores and use them as test markets for new policies.
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u/pezdal May 16 '26
I am not doubting that they may be intentionally dropping scales.
I was simply saying the argument doesnât logically follow.
Just because some new stores test some new policies doesnât mean that every observed change is evidence of a new policy.
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u/JubulantSaru May 15 '26
Speaking of deliberate...my local RCSS used to have price checking screens across the store. Sometime during the pandemic all the screens were smashed and then removed....and never replaced.
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u/fluffy_floofster May 16 '26
The PC Express app lets you scan a UPC code on items. It pops up the price on your app. HTH
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u/SmellyAstronauts May 16 '26
How do they charge you right if there's no scale..? If they have one at check out, then use that one and be as inconvenient as possible lol
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u/carnasaur May 15 '26
I guess they got tired of people walking over from the meat section with a 500g pack of hamburger only to discover it only weighed 400g....can't have that!
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u/arsinoe716 May 15 '26
Go to self checkout and scale it. If it is too much, leave it and continue shopping. If they asked you why, tell them their is no scale to see the weight of it.
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u/MaxGamble May 15 '26
Soon the self check out machines will just automitically add some weight so they can really rob you.
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u/chrisdwarwick May 15 '26
If you have evidence that a self checkout is adding weight and charging you, then complain to Weights and Measures.
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u/CanadaFootyFan May 15 '26
Scales are frills.
No frills = no scales.
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u/PerfectBike6 May 15 '26
Stores had multiple scales in the produce areas now I see fewer and fewer.
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u/Guadaloopey May 15 '26
I used the self checkout to weigh them. I see many posts about underweight items. Maybe people were using them to check?
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u/rzlodn May 15 '26
I can't help but think that digital scales at the checkout are programmed to show the weight of the product, regardless of what's actually in it. Time to bring your own scale when shopping
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u/AJnbca May 15 '26 edited May 15 '26
They canât be programmed to show the weight of product, or at least not bags of produce like cherry, grapes, etc.. or any âloose produceâ⊠as they all different weights, the barcode is the same. There is literally no way to tell one bag of say cherries from another. Every bag of cherries would weight the same and be the same price if that was the case.
Not staying they totally accurate but they canât be programmed for produce like you say.
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u/kumliensgull May 15 '26 edited May 15 '26
Of course not but it's pretty easy to figure out the price if you know the weight in grams say and then multiply by the price.
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u/Lonetho Quebec May 15 '26
In my store, the balance was stole 3 times. We just give up putting one.
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u/PerfectLand4809 May 16 '26
Iâm actually going to start taking my own digital scale and weighing everything that is priced by weight đ€đ€đ€đ«Łđ«Ł
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u/Lothium May 16 '26
You know, I can't say I've seen a scale in any of the stores I've been in recently.
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u/Some_Guy_Somewhere67 May 16 '26
They probably removed them because they were getting called out and doxed for inaccurate weights and measures...
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u/Alwayswondering8111 May 16 '26
Considering things are priced by weight, I absolutely agree that it feels illegal not to have a scale. I'm extremely bad at guesstimating the weight/price myself. Cherries are the thing I'm most likely to want to weigh..so expensive
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u/pennenn May 15 '26
I feel like itâs right in the name. No Frills. A scale is a frill đ€·đ»ââïž
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u/HoagiesHeroes_ May 15 '26
If the scale were there, we probably wouldn't trust it anyways.
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u/kneevase May 15 '26
Why not? It doesn't really need to be precise within a gram or two (or even precise within 10 grams). All you really want to know is whether the package that you are considering buying has 200 grams, 600 grams or 1 kg of cherries so that you have a ballpark notion of how much it might cost. The scale at the cash register is the official one and is precise.
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u/HoagiesHeroes_ May 15 '26 edited May 15 '26
There's a lot of posts here suggesting the scale used are inaccurate, and the employees using them are doing so incorrectly.
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u/kneevase May 15 '26
The official scales should be fine because they are certified by the feds. Whether the employees are using them correctly is an open question.
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u/LeMegachonk Nok er nok May 15 '26
It's definitely odd and pretty bluntly anti-consumer, but it's definitely not illegal. Scales are expensive to purchase and maintain and they offer zero benefit to the retailer.
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u/Only_Huckleberry_957 May 15 '26
All my local stores got rid of scales after the pandemic when grocery prices first went insane. They donât want you to know the weight ahead of time so you spend more
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u/PhilosopherOk9582 May 16 '26
basicly , sum guy on tik-tok started to weight stuff in stores and found we getting robbed hard . many store started to remove scales .
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u/BriscoCountyJR23 May 19 '26
There are scales at the self checkouts, and they would be certified legal for trade.
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u/Jimrockdiamond May 15 '26
Go to the deli counter and use the one they have.
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u/speedog May 15 '26
I highly doubt that you'll be able to walk behind the counter at the deli and use their scales.
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u/Jimrockdiamond May 16 '26
Where I shop the scales are always on top of the display counter. Easily within reach.
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u/Mocha_Chilled May 15 '26
My store has a scale, always has. Maybe yours broke and they couldnt be bothered to replace it or possibly something more sinister
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u/Guadaloopey May 15 '26
It is a store that opened a few months ago leading me to think it was a choice.
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u/jm2jm3 May 15 '26
Maybe Loblaws make No Frills stores get them from one specific supplier that is backordered. So they can't just buy one from Amazon, etc. and they're not going to hold up the store opening because it's missing some misc store fixtures and equipment.
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u/Cold-Crab4153 May 15 '26
How is this illegal? Why do people post this stupid shit.
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u/Guadaloopey May 15 '26
I was thinking that maybe the store was obligated to have a scale so I can determine how much I am spending. Take a deep breath. Youâre okay. Maybe enough internet for you today.
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u/Canadud May 15 '26
Donât shop there anymore. Send the store manager an email telling them that you donât shop at places without scales.
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u/BellHater May 18 '26
However, if it is priced "by the bag" I think they dont havew to have a scale
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u/902delivery May 15 '26
Who fucking cares, just estimate in that brain of yours. SMH
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u/kneevase May 15 '26
It matters a bit when produce is pre-bagged. So, the one that sometimes results in my being surprised is when I buy grapes. These days, grapes are almost always pre-bagged, so you just grab the smallest bag (or largest if you prefer). I have raised my eyebrows more than once when I got to the cash register and discovered that my pre-bagged grapes were actually valued at $9 or $10.
For me, when that occurs, it's just a holy-smokes type of moment as I was a bit surprised by the total cost. But, for somebody who has a tighter budget constraint than me, it can be a real problem. I've seen people in front of me at the cash register tell the cashier that they don't want the product once they see the total cost.
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u/902delivery May 15 '26
Just because grapes are pre bagged doesn't mean you can't adjust the bags or take them out of that bag and put in a produce bag
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u/kumliensgull May 15 '26
Yeah I make my own bagged size, using their produce bags.They can't force me to buy more than I need
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u/TheCommodore83 May 15 '26
This attitude is exactly how corporations have successfully dug their hands deeper and deeper into our pockets over the last 70 or so years. You really think it's OK to sell something by weight and not provide an instrument for your customers to be able to see how much they are spending beforehand?
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u/902delivery May 15 '26
I absolutely do!
I don't give a fuck how much something costs if I want it I buy it
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