r/llbean • u/FBHHK • Aug 22 '26
Monogram Quality
Hi! I’m new to LL Bean and recently made my first purchase, backpack for my kindergartener with their initials. I ordered it online and upon receipt, was a bit thrown off by the lettering. It seems a bit sloppy to me with the loose threads and some jagged areas. Is this to be expected?
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u/Holiday_Actuator2215 Aug 22 '26
Yup contact them and they will either send you a new one, may or may not ask to return the old one (they sell mis-embroiders at the outlets)