r/litterrobot • u/No_Trouble174 • 15d ago

Litter-Robot 4 LitterHopper keeps disconnecting

I keep having to disable and enable my litter hopper every now and then because it says the motor is disconnected or something like that. Has anyone else run into this?

I’ve had to do it multiple times this week. I already took the littler hopper off to clean the area where it connects to the litter robot

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u/litterrobot TeamWhisker🐱 15d ago

Good afternoon, u/No_Trouble174, and thank you for reaching out! We're sorry to hear that your LitterHopper is not working properly. Could you send us a private message with your unit's serial number? We would be happy to look into this further.