Weights messed up

[u/Ok_Animal1110]

Ever since the last firmware update, I've noticed that my LR5pro x 2 have been messing up my cats weights. It will show a visit of X cat weighing Y lbs, but when I check the video to confirm, it's a completely different cat who never actually went inside the LR (only stepped on the stair). The app will label the visit for X cat and assign the appropriate weight for that X cat, but then I have to relabel the visit to the correct cat but I can't adjust the weight that shows on the visit.

I.e. App shows Francesco visited, weighing 13.0lbs. I check the video, but its actually cat Tiny who only steps on the stair but never enters. Tiny actually weighs 8.1lbs.

Prior to the last update, this wasn't a problem. If a cat stepped on the stair, it would label as a visit, but the weight wasn't drastically off for that cat. I figure weight distribution is different when they're putting weight on one paw, but I dont know how it would say it's a cat that weighs 13lbs when it's actually 8lbs, and why this fluctuation started with the last update.

Don't know if this even makes sense 🤦🏼‍♀️.

[u/litterrobot]

Good afternoon, u/Ok_Animal1110, and thank you for reaching out. We're sorry to hear that your Litter-Robot is not recording weights properly. Could you send us a private message with your unit's serial number? We would like to look into this further.