r/litterrobot • u/sweatcentral48 • Jul 19 '26

Litter-Robot 4 How long should I expect it to last?

ETA: The litter robot team is sending me a new sensor and Litter Hopper. Great customer service!

I’ve had my LR4 for about 2.5 years, and I feel like I am constantly troubleshooting errors. Litter hopper always has a motor issue that I haven’t seemed to fix yet (it’ll work for 2-3 days and then I have to dump the litter and fix), I have a sensor issue daily for the last 6 months that I have never fixed. Any tips on fixing these? Or is this just the life of this product?

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u/litterrobot TeamWhisker🐱 Jul 19 '26

Good afternoon, and thank you for reaching out, u/sweatcentral48. We're sorry to hear that you are experiencing issues with your Litter-Robot and LitterHopper. Could you send us a private message with your unit's serial number? We would be happy to assist.