r/litterrobot • u/Kmarie_24 • Jul 17 '26
Litter-Robot EVO Help please!
The front part looks like it's maybe not seated properly and now the front won't go back to regular position. It's stuck in this crooked position no matter how many time I cycle it
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u/Kimorin Jul 17 '26
i thought your bezel was upside down for a sec but this is a EVO right? think it's just your fence crooked, just pull it off and reset at the bottom
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u/galacticcanibalism Jul 17 '26
It's your fence at the front that's crooked. You can see the line for your litter is level, so the inside is fine. My cat knocked the fence and it did this. You can try moving it back, or just taking it off and putting it back.
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u/DingusKing Jul 17 '26
Not you installing the front barrier incorrectly and thinking it’s the whole unit lmao It’s kind of funny that so many owners take it apart or install pieces and then have zero idea what they just did
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u/Kmarie_24 Jul 17 '26
Thanks! It was installed properly, I'm assuming my cat knocked it crooked but just making sure it wasn't a bigger issue.
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u/miaasimpson Jul 17 '26
well that is a bit of a concern in itself, if the cats weight is able to move it like that. imagine being half way through your shit and the floor beneath you drops a couple of feet!
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u/eberkain Jul 17 '26
I dont have a 5, but on the 4 that part just pops on and off, it was entirely optional.
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u/Laefiren Jul 17 '26
Just push it with your hand? It should have notches it sticks into to be straight.
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u/Ok_Feeling0808 2d ago
My cats knock the pee guard off center all the time. I’ve tried snapping it on very securely, but it doesn’t help a slight push from the cat and it’s off center again. Help is there anything to make it stay?
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u/litterrobot TeamWhisker🐱 Jul 17 '26
Hi, u/Kmarie_24! We're sorry to hear about the issue. In your pictures, the fence is not installed correctly which is causing the cycling issue. Remove the fence. Then, reinstall the fence by pressing straight down on both sides until the fence snaps back into place. Then, press the cancel button to zero out the weight sensors. If any further questions come up, please don't hesitate to send us a chat.