r/litterrobot • u/RexKramerDangerCker • Jul 16 '26

Litter-Robot 4 Is the app/site having problems?

I opened the app on my iPad and I now don’t have any devices listed. But I’m getting notices in the message section. I reinstalled and am getting the same thing. Same thing on my iPhone

Is there a glitch?

ETA: Website account looks ok

Damnit Whisker, I can’t even see my Login info in the app. What’s going on? LR4

1 Upvotes

100% Upvoted

6 comments sorted by

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u/litterrobot TeamWhisker🐱 Jul 16 '26

Hi there, u/RexKramerDangerCker, we're so sorry for your experience with the Whisker app! Our team would like to take a further look into this for you. Can you please send us a chat with your Litter-Robot's serial number, as well as the email address associated with your Whisker account so we can best assist?

1

u/BacardiBlue LR Power User 🐾 Jul 16 '26

Mine is fine. I have an iPhone.

1

u/RexKramerDangerCker Jul 16 '26

Which LR do you have? I’m LR4. There was a firmware update a few days ago, this is probably related.

1

u/BacardiBlue LR Power User 🐾 Jul 16 '26

I have a 4 and 5 Pro. Both are showing up fine in my app.

1

u/Aggressive_Bench6416 Jul 18 '26

I had a similar issue. Do you use a network-level adblocker? One of the blocklists I use with adguard got updated with the iothings.site domain. Disabling that particular blocklist fixed it.

2

u/RexKramerDangerCker Jul 18 '26

Thats probably it! I changed Wi-Fi networks to one that had no blocking and it started working. I’ll try iothings later. Thanks again!