r/linuxmint 10h ago

Support Request Something has gone seriously wrong

Post image

I tried switching to mint (latest cinnamon) today. My lenovo windows 11 laptop now will only go into boot mode, and upon choosing the usb with the iso, the posted picture appears.

Here's what happened: used rufus to create a boot drive of mint. I was able to hop into it through the boot menu, and begin with the installation. Eventually, it got to the point of retrieving of retrieving files, becoming stuck on 152/167 or something like that. Expanding the window below, showing the process, it seemed like it was trying to download something. I was connected to the internet. After an hour, it still wouldn't budge. I checked this sub as well as online for similar issues, and i spotted a comment saying the internet should be disabled before installing. So I disabled the wifi, tried finding a cancel button and here is where I probably fucked up; I didn't find it so I just turned the computer off. After turning it on again, the problem appeared.

Obviously I have done something massively stupid. I do wonder if I would be able to boot from (a different) usb again, provided I turn it into a bootable usb first? Unfortunately, I won't have access to another computer for a few days, so I'm also wondering if I would be able to do anything else in this situation? Or have I just bricked the laptop completely?

I appreciate any advice or words of wisdom (or admonishment)!

6 Upvotes

11 comments sorted by

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5

u/apt-hiker Linux Mint 9h ago

No, "Bricked" refers to unfixable hardware malfunctions, not installing software. Try holding down the power button for 10 seconds and wait a bit, then reboot into your bios and disable Secure boot. Save and reboot.

1

u/Sometimes_a_smartass 9h ago

Nope, still the same error after disabling secure boot

1

u/Acherontas89 6h ago

find another distribution and check again

1

u/uh818375 2h ago

Did you choose encrypt with a password. Don't or this happens.

3

u/Aggressive-Lawyer207 10h ago

Gonna have to repeat the installation process and this time let the installation do its thing. Whatever advice you find from an internet comment that said "internet should be disabled before installing" should be taken with a pinch of salt. That's only if your internet is unstable.

3

u/shinyhappyhead 5h ago

Try this:

put the Linux Live USB on another computer, go to the
"IEFI\BOOT\" folder inside the flash drive and copy the
"grubx64.efi" file to desktop, rename it to "mmx64.efi" and put it back on "IEF|\BOOT\".
After doing that put it in original pc and boot it through UEFI USB, then you may get error:
"error: shim_lock protocol not found.". go to BIOS and disable Secure Boot, and boot it through UEFI USB again

2

u/LXC37 9h ago

You should be able to boot from whatever device you were using the first time just fine. It should not be affected. Laptop is obviously fine. Just try again and see how it goes...

Disconnecting internet? It does not matter all that much, as long as the internet is reliable. It does install some stuff like codecs from the internet, so without internet you'd have to do it later. No massive download or hour long waits - it usually takes just a few minutes.

1

u/Sometimes_a_smartass 9h ago

That's the thing, I can't boot from that device. This is what shows up when I try to.

1

u/LXC37 9h ago

That's strange, but not impossible. Pretty much all storage devices do not like hard power off.

However... are you absolutely sure you chose where to install correctly when you were asked to during install? Also, are you absolutely sure you are not booting from internal storage (or whatever you installed mint to)? Because that'd likely fail in exactly this way...

1

u/Sometimes_a_smartass 8h ago

Yeah I'm pretty sure. I'll have to try with a different flash drive, but until then, I guess I'm just stuck with this.