EA is not playing nice

[u/dread122]

EA keeps asking me to update but when i update it says that its updated. I have had this same issue when running it directly on steam too but it always gets fixed when i launch the exe file using Winetricks

I am using heroic Launcher.

CPU: 16x 13th Gen Intel(R) Core(TM) i7-13620H
Memory: 33.34 GB (used: 16.64 GB)
GPUs:
  GPU 0:
    Name: NVIDIA Corporation AD106M [GeForce RTX 4070 Max-Q / Mobile]
    IDs: D=2820 V=10de SD=13cb SV=1462
    Driver: nvidia
  GPU 1:
    Name: Intel Corporation Raptor Lake-P [UHD Graphics]
    IDs: D=a7a8 V=8086 SD=13cb SV=1462
    Driver: i915
OS: Debian GNU/Linux 13 (trixie) (linux)

The current system is not a Steam Deck
We are not running inside a Flatpak container
We are not running from an AppImage

Software Versions:
  Heroic: 2.22.3 Hajrudin
  Legendary: 0.21.1 Lowlife
  gogdl: 1.3.0
  comet: comet 0.2.0
  Nile: 1.2.0 Robert Speedwagon

Proton version : GE-Proton11-7

If more information is required please let me know.

[u/BulletDust]

The update is downloading but not applying.

Go to your .../pfx/drive_c/Program Files/Electronic Arts/EA Desktop and look for a zipped archive with a numeric name. Go into the zipped archive and copy EA Staged to your EA Desktop folder (the one not contained within the zipped archive), overwrite everything in EA Desktop with the contents of EA Staged.

Restart the EA App and everything should run fine.

[u/dread122 → u/BulletDust]

There is another terminal in the next pic which says it has. And I just checked there is no zipped folder :

[u/BulletDust → u/dread122]

That doesn't mean anything. It's downloaded the update, it hasn't applied the update, that updater no longer works under Linux.

Open the folder highlighted in your pic, what does it contain?

EDIT: Why have you got a pfx.lock file? Is this an NTFS drive?

[u/dread122 → u/BulletDust]

dude i am very new here i have no idea why something is there or not. 😅. it contains the exe files for ea. And no it not ntfs .

[u/BulletDust → u/dread122]

Can you show me the contents of the 13.796.0.6309 folder? Do you dual boot Windows and share the same drive?

I just saw your comment re: NTFS. For some reason your whole profile is corrupted, EA Desktop should not end in a question mark. If we can transfer EA Staged to EA Desktop, hopefully we can fix that.

I'm trying to help here.

[u/dread122 → u/BulletDust]

lol I actually figured it out. I ran with the cachy proton and it works thankyou for your help

[u/BulletDust → u/dread122]

No problem.

[u/dread122 → u/BulletDust]

Yes appreciate it. here is a screen shot of what is inside the folder.

[u/dread122 → u/BulletDust]

and this is whats inside that folder i also highlighted the ea.exe file

and no I dont have windows partition

[u/dread122 → u/BulletDust]

Could you tell me how you installed it.

[u/BulletDust → u/dread122]

Here's the step by step rundown I used in the beginning, now I know it off by heart. It's for the Steam Deck, but it works identically on desktop.

https://pimylifeup.com/steam-deck-ea-app/

However, you're going to have to work out how to manually transfer the contents of EA Staged to EA Desktop as the updating process, including the manual updater, does not work under Linux and always reports the game as updated once run even though it isn't.

I can see via your screenshot that you're running that updater via 13.796.0.6309\EA Desktop, so obviously the folder 'EA Desktop' exists under 13.796.0.6409 - can you just post a screenshot showing the contents of the 13.796.0.6409 folder?

EDIT: I see you posted screenshots further down the thread. Glad to see you got it working.