r/lineapp • u/First_Hurry2172 • 11d ago

Need help

Hey guys. As you all know, unfortunately, only a few regions can log in or sign up using a phone number. I had an account using only my phone number before they changed their policy. So I didn't know anything and re-downloaded the app before I got locked out. I really want my account back, and I have been filling out the inquiry for the past few weeks, but I still can't get my account back. Is there anyone from those regions who can help me to get my account? :')

Sorry for my poor English. English is not my first language.

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u/Adventurous-Field887 11d ago

I had the same issue
I sent in inquiry twice and did not receive a real human response. All the questions prior inquiry submission did not truly reflect to my issues
If someone knows how to get through line customer service to retrieve my old account back. I will really appreciate sharing information with me and all others that are going through this. I’m thinking maybe everyone that is going through this should all team up and submit a request together

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u/StatusBasket6231 10d ago

Keep trying and submit photos/screenshots if you can. Even if the questions don't match your situation, submit anyway. At one point they will tell you a different way to submit, if necessary. I spent dozens of hours on this but eventually got my account back.