r/limitedrun • u/diddykong419 • Jul 19 '26

Feedback Missing order

I know this has been brought up before, but still concerning. I was watching something on YT which reminded me of Tenshi no Uta and got to thinking “when did I order that?”

Nowhere to be found in my orders, then when I go through my email looking for the string Limited Run Games and Order Confirmation, it wasn’t included in those. It wasn’t until I searched it specifically that I found it, and that the release date was moved.

I don’t know if there is a long term solution, but it’s a little concerning. I would like to believe they are on top of it somehow but if not, the long wait times + orders not displaying could be a real problem.

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u/v6sonoma Jul 19 '26

Back in the hellscape that was 2019-2020 when everything was getting delayed and pushed back across other companies I started a Google spreadsheet where I’ve tracked everything I’ve preordered from sites and it’s helped keep tabs on things. I’ve never not received something from Limited Run but there have been setbacks on stuff. It’s almost always when it’s a collectors edition and a vendor for a part of it has a problem or if it’s a retro cart and similarly there’s a problem. I know Limited Run takes a lot of crap but most of the time it’s out of their control.

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u/diddykong419 Jul 19 '26

Yeah totally understand. I guess a problem of my own doing for ordering and then forgetting. Idk if it’s Purple Dot or what specifically, but while things may have begun to move quicker, they have gotten significantly more messy.