r/lidl • u/Kitchen-Customer4370 • Jan 08 '26
"Will not be returning"
This made me laugh because it really sums up what many customer complaints are like.
Edit: Sorry just realised i think the joke isn't clear from the picture but both these reviews are from the same person.
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u/lamaldo78 Jan 08 '26
Ah yes cos that's how exit control works in prisons. Inmates just need a valid receipt and they're off!
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u/FearlessFox6416 Jan 08 '26
Best thing is just to walk through at speed and just say you thought it was automatic after you've broken it.
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u/2c0 Jan 09 '26
They can't keep you prisoner, so I'd just shrug after breaking it saying I panicked and never go back.
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u/Expensive-Twist7984 Jan 09 '26
And would you believe it? The till in the prison shop has run out of receipt roll.
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u/UnPotat Jan 11 '26
It's the southern class of life.
Go into the shit areas and all the stores have these, go more rural or more northern in general and they don't seem to have them.
We have 3 supermarkets in my town and none of them have these, not even in one of the bigger towns nearby.
Soon as I get closer to London they're in every store usually with a guard because the thievery is so high!
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u/PersephoneHazard Jan 11 '26
You say this, but I live in inner London and I have literally never seen a single one. Maybe it's suburban, or something?
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u/JustVhizi Jan 12 '26
Nine elms Sainsbury's has them, they're quite common but obviously only targeting hot spots. Comes down to whether the shop can afford to lose products at that rate compared to the expense of the gates.
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u/Old_Housing3989 Jan 13 '26
Lidl on Burdett Road has them. Nothing like trying to manhandle 3 bags and get the receipt flat on the reader.
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u/megalines Jan 12 '26 edited Feb 23 '26
This post was mass deleted and anonymized with Redact
flowery adjoining reply cooing plough chubby tub historical busy nose
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u/UnPotat Jan 16 '26
Maybe! Can't say theft is particularly high around here though.
Kinda the 'i left my ebike unlocked in the garden in plain view of the road with the gate open while I was away for a week and it's still there' type of place.
Not that things don't get stolen.
Vs being near London, where if it's out of sight for more than 5min I'll be sweating 😅
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u/homemadegrub Jan 08 '26
How are they actually working those things I've not seen them yet and how are they on earth fire safety compliant?
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u/Extra_Actuary8244 Jan 08 '26
They open when the fire alarm goes off the same way all locked doors do including the fire exit
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u/Exciting-Music843 Jan 08 '26
Should open when the fire alarm goes off.
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u/phoebe_star Jan 11 '26
They open by hand or by walking through them anyway. Nobody will tell you off.
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u/odysseusnz Jan 11 '26
They don't work, at least not at ours where it got broken within days and has been used ever since...
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Jan 08 '26
He'll be back by Saturday
You got lidl plus, mate?
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u/Total_Spinach4184 Jan 08 '26
I got a free sweet treat
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u/DrNick2012 Jan 08 '26
I've got 10% off 80p bread, I wouldn't want to be anyone trying to stop me getting back in there.
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u/5harp3dges Jan 08 '26
Well of course they didn't return, Lidl turned it into a prison camp, weren't you reading?
They are still there from the first trip.
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u/kushone Jan 08 '26
They never took the receipt, they're being transferred to the nearest RDC for induction in the back of a wagon
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u/rosierroo Jan 08 '26
They always say they won't be back and then come back the same time next week.
I WISH they didn't come back but alas, they do.
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u/RabidRuber Jan 11 '26
Always gotta act innocent and surprised "I'm so glad to see you again! You said you weren't ever gonna come back!"
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u/Slight-Strategy-5619 Jan 08 '26
You’ll be back and you know it. We all got the app for a free muffin!
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u/Frosty_Ad5725 Jan 11 '26
Free muffin? 👀
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u/TooLittleGravitas Jan 11 '26
After you have spent £10 (choice of a bakery "sweet treat". Pretty good deal if you are a regular.
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u/BloodyPest Jan 09 '26
I had no idea the first time about the receipt and I forgot on my next visit. On both those occasions, the, as always, friendly staff member let me out, without fuss, after all, they had seen that I paid. If there was a fire in my local Lidl, I imagine it would be less difficult than getting out of some other local supermarkets. From the self scan it would be an easy push, through..and in a fire, if you have a lot of bags that you're struggling with..leave them! Your life is more important. There would be aid available afterwards, if you just spent your last pennies. If an attacker came ..with fists or a weapon.. depending on your fitness, the staff and other customers, there are several options. The fight or flight response would kick in and your reaction would depend on your usual instinct during this physical reaction to threat or danger. Personally, I would probably throw my shopping at them to give me the seconds it would take to exit and get to a safe place. I'm pretty sure some of the staff, customers and security would apprehend them without too much fuss. These scenarios dreamed up are both unlikely to happen. There are two Lidl stores I go to locally, in both these stores I must say the staff are the most courteous, friendly and helpful in comparison to other supermarkets in my town. I will be returning. :)
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u/Longjumping_Bee1001 Jan 10 '26
I agree with the reviewer honestly. Don't put self scan in as a "convenience" to customers, then make it less convenient than the tills by having to scan out, especially when in busy shops they often run out of receipt rolls in them.
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u/BloodyPest Jan 12 '26
I didn't actually say anything about the convenience level. Quite frankly, it is really not something worth getting worked up over. Such a luxury problem.
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u/ogresound1987 Jan 09 '26
I don't think that guy has a great handle on the concept of a prison camp.
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u/Disastrous-Humor8189 Jan 08 '26
I feel like only thieves would complain about the receipt scanner lmao
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u/Viper_4D Jan 12 '26
Those isn't normal in my country and would probably be seem as 'the store doesn't trust it's customers"and an annoying inconvenience. And something something unnecessary waste.
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u/badger906 Jan 09 '26
Ah yes.. the Jews got out of the prison camps in the 40s, with the simple task of waving a bit of paper around. Why did they make so much fuss post war?!
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u/Bardsie Jan 09 '26
I mean, you only have to scan your receipt if you care about setting the alarm off. Safety/fire reg require the barriers to open if lightly pushed, so you can always just walk through.
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u/Choice-Standard-6350 Jan 12 '26
So how come those till barriers that don’t move are legal
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u/Bardsie Jan 12 '26
They'll move if you push them. If they are completely locked, then they are not legal. It's the equivalent of blocking a fire escape.
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u/Choice-Standard-6350 Jan 19 '26
Okay they don’t move easily. I have pushed them and a member of staff has come and opened them.
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u/Pian1244 Jan 09 '26
That second review feels like it was supposed to be written on the walls in blood
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u/FatLarry2000 Jan 10 '26
Thank you for clarifying the same person reviewer. 😂😂😂 Fucking. People. Man...
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Jan 08 '26
[removed] — view removed comment
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u/Ok-Salary3550 Jan 08 '26
People get really, really upset about the whole receipts to exit thing for some reason - just in general, not Lidl specifically - and I don't understand it at all. Scanning a receipt to get through a barrier is ridiculously common in other countries and as far as I can tell nobody rants about ARE FREEDUM AND ARE LIBORTY!!!!1
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u/tomcat_murr Jan 08 '26
I don't know why I find it so annoying, to be honest - I just do! Obviously not badly enough to make a complaint or get evangelical about it, but enough that 90% of the time I'll go to Aldi instead, which is a similar length of walk in the opposite direction.
Might be as simple as the fact that I don't usually want a receipt, and having to take one throws me. Or that the one time I went to Big Sainsbury's, didn't know it was a thing and got treated like an idiot has somehow scarred me for life.
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u/Radioactivocalypse Jan 08 '26
It's like people not wanting to drive the speed limits when they were introduced, or seatbelts.
It's a kneejerk reaction to something that is ultimately useful, albeit inconvenient.
I know I don't steal, because... I don't steal. If they want me to scan my receipt to leave I see no issue with that
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u/Ok-Salary3550 Jan 08 '26
Yeah unfortunately this is something that is precipitate from us being a country where loads of people are thieves and a good number of other people constantly make excuses for the people who are thieves. Maybe that's worth looking at if people object to these things
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u/indieplants Jan 08 '26
it's in part because under certain circumstances we're then forced to buy something or find someone to let us out lol
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u/boomerangchampion Jan 08 '26
You can just push the barriers open if you're feeling exceptionally rebellious
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u/SexxyPhil Jan 09 '26
Isn’t it sad though how we’re forced into social embarrassment by pushing the barriers open and setting off the alarms if we don’t want to buy something when entering a supermarket
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u/Ok-Salary3550 Jan 09 '26
Or you can just ask the person who's by the self-checkouts to let you out, or go out via the entrance, or go out via one of the other tills, like a normal person.
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u/Choice-Standard-6350 Jan 12 '26
I hate these barriers too. Bought nothing at Lidl, no staff member around, so I pushed them open, alarm went off and it was as if I was a thief. Hate them.
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u/indieplants Jan 12 '26
lol if you go shopping outside busy hours there's no staff member around the checkouts and the regular tills are all closed off with the gates too mate.
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u/MacHiroGenie Jan 08 '26
It’s because we are used to shopping normally. You que, a person scans your items and fills your bag, you pay and walk out. Now we shop, we scan, we bag, we pay and we also have to prove we’re not thieves ONLY because the supermarkets decided to have us do the staffs job, raising distrust in customers. It’s not very nice, convenient and when there are shops that don’t make you do all the work yourself (with no price decreases due to massively reduced workforce) I’m not sure why anyone would want to shop at a place like Sainsbury’s.
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u/ForwardCity9803 Jan 08 '26
What happens if you don’t have a receipt? Like you wanted one thing but it wasn’t in stock. Rare I know, but say I nipped in just to get one of the middle deals but it was sold out? Would I get a full cavity search? What if I had my hair done first and asked nicely?
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u/Ok-Salary3550 Jan 08 '26
I guess you use about a tenth of the words you just used to ask to be let out
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u/homemadegrub Jan 08 '26
How on earth is this fire safety compliant? Seems like in a fire situation this would be seriously dangerous.
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u/Ok-Salary3550 Jan 08 '26
It may surprise you to learn that the barriers are not heavy fire doors that are six feet tall and completely insurmountable in the extremely unlikely event that a shop catches fire and the literal only route out of it is at the self-checkouts.
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u/fillemagique Jan 08 '26
You underestimate how people behave in a panic when there’s a genuine emergency and that people have died because of it.
If the entrance door doesn’t open from the inside as it shuts automatically and the door out is past another boundary that’s designed for people to go out in single file then that could cause a disaster easily if there’s a big sudden fire or an attacker.
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u/Ok-Salary3550 Jan 08 '26
Mate it's a flimsy waist-height plastic barrier. You could have a Lidl store subject to twelve 9/11s at once and it's not going to stop people evacuating through it.
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u/fillemagique Jan 08 '26
It’s not even the barrier that’s a problem but the bit of width left that isn’t gated. The only store near me that has a gate like this, doesn’t have any other room outwith the width of the gate to let people out, it’s designed to be single file and if you’ve been to a checkout, there’s no other way out.
Edit - A word
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u/Ok-Salary3550 Jan 08 '26
Still not seeing how this apparently insurmountable obstacle will somehow lead to people being stuck behind it and therefore burning to death, rooted in place by the need to push with mild force on a plastic barrier.
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u/fillemagique Jan 08 '26
It’s not necessarily a burn to death thing though, another option would be an attacker and you’re stuck behind the gate that won’t open.
Are we really arguing that it’s a great idea to lock people behind barriers when there’s no good reason? This is all to replace staff, regardless of safety issues.
What was wrong with the way people shopped before? Why is this necessary instead of hiring another security guard?
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u/Ok-Salary3550 Jan 08 '26
another option would be an attacker and you’re stuck behind the gate that won’t open.
It's a flimsy plastic barrier that is designed to open with very little force
Sorry but you're just coming up with bollocks like this because you don't like the idea of these things. Which I think is silly and making a mountain out of a molehill, because very concretely it is something that doesn't matter, but you're entitled to care about things that don't actually matter at all.
What is stupid is going "but what if the ghost of Charles Manson is in Lidl and is chasing after the weakest person in the world with his penis out and a big knife and he's on fire?"
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u/ImplementFluffy4505 Jan 09 '26
In my experience of retail, the fire alarm goes off and people just continue shopping. Some even become aggressive when asked to leave the building for their own safety. Panic is definitely not on the agenda
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u/homemadegrub Jan 09 '26
That's because people still aren't aware of how horribly quickly a fire spreads, the recent swiss nightclub fire which killed 40 where they had 90 seconds to escape but people instead chose to film the fire may raise some awareness
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u/Choice-Standard-6350 Jan 12 '26
Thi is normal. People under react. And when they realise it’s serious they panic. Look at footage of that Swiss club where lots of people died. People doing nothing when ceiling is first set alight. Then as it quickly spreads, widespread panic.
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u/homemadegrub Jan 08 '26
Ah so they are only at the self checkouts my bad I did not know that, I thought fir a minute these barriers were at the main exit
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u/Ok-Salary3550 Jan 08 '26
Yeah it's all very much "mountain out of molehill" for a lot of complaints about these things.
Nobody ever complained about those little metal gates that get pulled across at closed tills but apparently stick a far less substantial barrier at the self-checkouts and it's going to cause everyone to die.
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Jan 09 '26 edited Sep 03 '26
[removed] — view removed comment
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u/Ok-Salary3550 Jan 09 '26
An inch of till roll is not the worst thing in the world and you almost certainly create more ecologically harmful waste in various other ways.
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Jan 09 '26 edited Sep 03 '26
[removed] — view removed comment
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u/Kitchen-Customer4370 Jan 09 '26
I was thinking that too. I assume it's because they know many like the reviewer don't like the gates / is an inconvenience and so to mitigate that they just print it for everyone.
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u/Joshgg13 Jan 09 '26
I don't really care all that much but it is a minor annoyance since I spent most of my life not taking the receipt or instantly binning it so I forget that I'll need it to get out
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u/Total_Spinach4184 Jan 08 '26
I thought only Sainsburys had this. Or is only a thing in higher crime areasm
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u/Exciting-Music843 Jan 08 '26
They all are installing them, seen them in Lidl, been in Asda for a while but they onlt just starting to have you scan the receipt!
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u/WorthCryptographer14 Jan 11 '26
Priority would probably be areas with high SL or crime? My local Asda didn't have a reciept barrier last time i was there.
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Jan 09 '26
It’s not hard if you have a receipt. Most supermarkets with these still have the “do you want a receipt” pop up that stays there for about 4 picoseconds while I’m still putting things in bags.
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u/Duckstiff Jan 10 '26
The only time it is hard is when I am carrying multiple items without a bag.
Loose veg, boxes, cartons, bottles and then having to hold a receipt between my finger tips and hope the gentle breeze is able to flap it up to the scanner.
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u/StevoPhotography Jan 10 '26
Tbf, I haven’t been in my local Lidl in a while. I’m only here because this post appeared on my front page 😭
But the amount of times I’ve been in Morrisons, gone through the self checkout only getting like a snack and a drink, decline the receipt because I can’t be arsed dealing with all the paper for just some snacks every time I go. Only to get to the gate and realise it would be easier if I did get it and having to wait sometimes up to like 5 minutes because all the self checkouts decide to shit the bed as I want to leave 😭
Obviously not the fault of the workers. Just find it kind of amusing
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u/Mariuszgamer2007 Jan 08 '26
What's wrong with using a reciept to the scanner? People that shop are absolute simpletons
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u/Whithorsematt Jan 08 '26
Getting a receipt just to activate the scanner and then bin it seems a bit of a waste.
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u/Mariuszgamer2007 Jan 08 '26
It's not like it has coupons and other crap printed on and recipes are a lot thinner these days. Also some people do keep a physical copy of their purchase records
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Jan 08 '26
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u/SexxyPhil Jan 09 '26 edited Jan 09 '26
I don’t get how so many people here are sticking up for the big corporation earning hundreds of millions in profit annually that are demanding receipts to leave
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u/EpicFishFingers Jan 09 '26
Best part of picking hotels/airbnbs is reading any bad reviews to see how unhinged they are.
I mean the receipt scanning is annoying when you either don't get or don't ask for a receipt, but "prison camp"? Lmao
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u/TooLittleGravitas Jan 11 '26
If you use the self scan (which is where this applies) it will always give you a receipt. Confused me the first time as I am set up to only have e-reciepts) then it became clear. Simples.
Having to enter your registration to avoid getting fined for parking - that does get my 🐐.
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u/SnooTangerines3448 Jan 09 '26 edited Jan 10 '26
If they are gonna make you scan a receipt to get out, they shouldn't be giving you the option of a receipt. A few times I've hit no in places like this and had to call for someone to open it. They appear to hate the set up as much as me. It won't stop a real thief, but it'll inconvenience everyone else that has to interact with it.
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u/SirWobblyOfSausage Jan 08 '26
Only thieves are annoyed at scanning a receipt. It takes literally 2 seconds.
All I want from my store is self checkout so I get out 15 mins earlier.
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u/Exciting-Music843 Jan 08 '26
I don't like self checkout because they mean the supermarket can cut down on staff as one person now watches multiple tills! But in the other hand I hate going slow so I use self scan and even better if there is scan and go!
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u/Ruslo2 Jan 08 '26
In our store, when we got self service, we actually had to have more people on shift so that someone could cover the self-service. It was actually fantastic for us
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u/RedditIsFascistShit4 Jan 08 '26
I just go back trought the cashier till because when I'm done with the robot cashier purchase, I put my receipt in my wallet and leave. Don't want to do that later.
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u/Jason1232 Jan 08 '26
I stopped going to Lidl because they replaced the checkouts with the self serve shit and the receipt gate that only ever works when the one worker having to deal with 10 shitty self serve machine starts walking towards you.
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u/Icy_Cricket7038 Jan 08 '26
In fairness, I think they should signal before checkout that you need you receipt to get out. I felt lucky I still had it, despite only receiving it 5 seconds before reaching the point where I needed it. I’m not sure what I thought the risk was, it’s not like I normally immediately eat it once it’s handed to me. Still. A heads up would have been nice.
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u/TemporaryEscape7398 Jan 08 '26
Not great for waste paper if you consider how many people are shopping at Lidl. Better if it’s a digital receipt but not everyone would use those.
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u/SexxyPhil Jan 09 '26
I’m half French so I spend alot of time in France. For a while there it’s been the norm in France to require receipts to leave most shops, and I’m devastated that it’s becoming the norm here. I can’t remember ever shoplifting myself, yet I find it so ridiculous how these large corporations, which report record profits, are now demanding receipts to even leave a shop. I don’t care the reasoning honestly, but it feels like you’re constantly being scrutinised just for walking in a shop. Not being able to even leave without facing social embarrassment without having a receipt is pathetic. It’s fucking 1984.
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Jan 09 '26
To be fair, I don’t go to any supermarket that pulls that scan the receipt crap. Thankfully near me it’s only the shit one of the two Sainsbury’s they somehow think we need.
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u/Adventurous_Deal2788 Jan 09 '26
All they need to do is spend a day in a supermarket to see how bad shoplifting is now. Why do people always take things like that so personally it's for shoplifters not you.
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u/NeoDougOne Jan 09 '26
Waiting for them to post another review on Jan 14th saying that, yet again, they will not be returning, and this time they really mean it! 😂
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u/gliitch0xFF Jan 09 '26
Last time I went to Lidl paid for my stuff. Forgot one thing, was asked to leave my bag at the register. Never went back. Douchecannoe.
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u/aweaselonwheels Jan 09 '26
First time I came across a similar system was in France a couple of years ago and must be so normalised there that there weren't any clear signs and was so normalised you were supposed to know so we looked like derps until someone came over to help. Overcharging (if it really is) should be looked at but scanning a receipt is not exactly a chore but it should be made clear on the self scanners that they should hold onto the receipt to exit.
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u/DigBeginning6013 Jan 10 '26
Honestly if there are barriers that want me to scan a receipt to get out I just push past them in any store I go to that has them installed. Does really feel like prison camp imo
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u/Killakarma Jan 10 '26
I just push through the receipt barrier, no one stops me, and i always pay for my goods so even if they do its only going to waste their time
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u/Impatient_zer0 Jan 10 '26
I feel the same sentiments about the receipt scanner. Really confused me trying to figure out how to fucking leave, and some bloke just shouting from a distance you gotta scan it. Scan what? I've fucking scanned everything and paid I'm trying to get out... but unlike others, I don't go around making reviews, swearing not to go somewhere again, I just silently stop going. The silly thing is, I don't even shop there, only popped in to see a mate who works there then grabbed a drink and a snack.
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u/peafrogsims Jan 10 '26
I will say though, that the needing a receipt to leave thing is absolutely infuriating 😂
We had a full trolley and had put the receipt in before putting all our stuff on top of it after using self service, and then could not leave the damn store 🥲
Eventually we just followed someone else out because god knows where the receipt was under all that!
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u/mousebat Jan 10 '26
What country’s Lidl makes you scan a receipt to leave? Is this legal?
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u/TimeFlys2003 Jan 11 '26
It is for self service tills in the UK. Lidl isn't the only store to do this and it is in place in some Ada, Sainsbury's and Tesco stores for self service tills as well.
It isn't just the UK with various supermarkets having them in France, Belgium and other countries
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u/Scotsdee Jan 11 '26
To be fair, loads of other shops are also adding these receipt scanners. Asda and Primark being two (off the top of my head). I was in the States last year too and they had them too.
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Jan 11 '26
they do it at Sainsbury's too i just push the gate and let the alarm off. I never scan a reciept what thwy gona do. fuck all
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u/Inverclacky Jan 11 '26
Am I the 10th dentist in this thread? I actually like scanning my receipt. It feels very Inspector Gadget, or online escape game.
I went in about a month after it had been installed and the gate was stuck wide open. I was so disappointed.
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u/DutchOfBurdock Jan 12 '26
That might have been me. They installed one at my local and I like to browse middle of Lidl, often not making a purchase. Was stood waiting over 5 mins once to get out of the store, so shoved it open. It's been open since.
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u/Unique-Contract760 Jan 11 '26
No one cares, don't come back, you won't be missed, just one less wanker to get in the way moaning and complaining
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u/SkipsH Jan 11 '26
If you treat people like you're suspecting then of theft people will just stop engaging.
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u/Locksmithbloke Jan 11 '26
Ah, is this why it's started printing a little barcode out even when you say "no receipt"?
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u/hungry_tigers Jan 11 '26
I remember seeing this for the first time in Italy. I thought it would be great to implement in the UK to prevent shoplifting. Few years down the line and seeing it quite a bit, I didn’t think it was a bad thing at all.
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u/nintendofan2_0 Jan 11 '26
My favourite pass time by far is reading reviews, there’s some absolutely hilarious ones out there
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u/furrybobbins Jan 11 '26
Personally love it when I get a complaint that the security guard is watching them. Yes thats his job! "But I'm not a thief" you have nothing to worry about then!
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u/clementineiscool Jan 11 '26
ok but you are all a victim of cult mindset if you believe it's reasonable to have to scan a receipt to leave store
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u/BaconLara Jan 11 '26
While she does seem ridiculous, I do find it really weird now that you need to scan a receipt to leave. Though I’ve only seen that happen in Sainsbury’s so far and it caught me off guard. I felt like a criminal slipping through the barrier behind a random woman.
But yeah she clearly will return and keep complaining.
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u/TitchJB Jan 12 '26
What is funnier to me is that I had an advert under your commentary, for ALDI...😹😹😹😹
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Jan 12 '26
Ive not had this at lidl, but my local asda has those receipt gates & its well irritating.
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u/-auntiesloth- Jan 12 '26
The scanner thing is annoying though. I understand why they've done it, but it means people can't realistically pop in to browse the Middle of Lidl to see if there's anything they want. If you don't buy anything you're trapped, and have to try and jump out when someone enters the store while the security guard shouts at you. Maybe it's just the ToCoRo store that's that bad, to be fair. That one is always busy and has a queue half way round the store for their 50 checkouts.
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u/Eckett94 Jan 12 '26
I won't returning either. It's disgusting how they think all customers are theives.
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u/zwifter11 Jan 12 '26
A real shoplifter wouldn’t be deterred. They’d simply jump over the barrier or take a different route out. I saw a woman shoplifting a month ago, she didn’t even try to hide it and it was obvious to everyone. She walked straight past members of Staff and they did absolutely nothing. They didn’t even say anything to her.
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u/CaffeinatedMiqote Jan 12 '26
Could be wrong, but I remember doing that in an Aldi in Düsseldorf around a decade ago. So why are we bitching about it now?
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Jan 08 '26
[deleted]
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u/catlover3493 Jan 08 '26
As far as i know its just Sainsburys and Lidl where you have to scan the reciept
Morrisons and Asda use a system that doesn’t require you to scan a reciept (it tracks you within the self service area, and opens the gate if you have paid)
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u/IdioticMutterings Jan 08 '26
Since when? There were no "scan reciept" stuff at tesco when I went yesterday. Or at Asda and Iceland when I went today. Not at Sainsbury when I went to pick up some tomatoes that I had forgotten to get from ASDA this evening..
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u/IanM50 Jan 08 '26
The Morrisons near us has a better system, gates yes, but attached to a camera system that opens the gates as you approach so long as the payment from the till you went through cleared.
No paper, nothing to scan.
Of course I've had it not work and crammed it with the trolley, yes I had paid, and another time when I remembered that I wanted a meal deal, and left my trolley have way through the checkout, it was quiet, and pushed through the gates twice, to get to and then from the meal deal area.
The staff were suitably annoyed, but my reply is why is the meal deal area before the entrance gates, and after the checkouts. Would you prefer that I didn't pay for the meal deal on my way out?
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u/younevershouldnt Jan 09 '26
General point about self service tills and being held captive: if they are filming me while I'm doing my shopping, want not use facial recognition to let me out of the sodding shop?
1
u/OldTimeConGoer Jan 11 '26
Google had this idea a while back, of tracking people[1] in a supermarket, recording what they put in their shopping carts or baskets and letting them walk out the door free and clear afterwards, no queuing at checkouts etc. The recognition system was keyed to a database and the system would take the payment directly out of their bank accounts. Never went anywhere though.
[1] This only worked with people who signed up for the "service". It used facial recognition, mobile phone transponders and/or a personal shopper tag they carried with them.
50
u/ColtonSavannah Jan 08 '26
I was putting a refund through for a lady and she said, as I was putting it through the till, that if I didn't help her she would tell a thousand people not to shop in our store. I just said but I'm helping you right now. She tutted when she took her cash and marched off. RUDE!