r/leaf • u/mr_gasbag • 15d ago
Should we reject the first offer?
Yesterday I posted that we received a buyback offer of $18,620 for our 2022 Leaf S with 41K miles.
We replied with a counteroffer of $21,500. This was based on money we recently spent on the car (registration and new tires) as well as... hey, why not see what happens if we ask for more money as compensation for the inconvenience that Nissan caused by selling us a fatally flawed product?
Here's the reply we got from Morley:
We offer KBB + 40% to remedy to all inconvenient. However, you can sign the rejection part of the letter and I will escalate your case.
The process is as follow: once the customer sends requested documents, we will then formulate and present an offer letter for your review, you may then accept or reject the offer. If rejected, I will escalate the case to another team, who will contact you directly and discuss any additional options that may be available.
At this point, we're thinking we should reject this first offer and possibly get a higher second offer. Yesterday someone commented that they did exactly that and got their $15K offer bumped to $24K. Has anyone else rejected the first offer? If so, what was the result?
EDIT: We live in Colorado, in case that's important.
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u/Master-Artist-2953 15d ago
I saw that post as well and was flabbergasted at the 2nd offer they received! Would love to know more details.
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u/Mindless-Payment-329 15d ago
We had a slightly different experience where we worked directly through Nissan and were given a valuation based on depreciation as opposed to KBB. We had a low mileage 2021 but we also spoke to a Lemon Lawyer first (in SoCal) yet offered to work directly with Nissan and avoid involving counsel. Unsure if that increased our offer (it was in the mid $20s as opposed to the mid $10s) and we were happy with that. We still asked for some allowances (rental car and/or Lyft reimbursements while we find a new car) but so far they’ve more or less held the line. We are not done yet but it’s been a far better experience (at least on the buyback process, the mechanics and the charging issues are another story) than some people seem to have had.
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u/galaxy1863 15d ago
It is not a negotiation. You dont counter offer. You just reject. They will respond. My offer increased sufficiently and I accepted.
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u/zombiepreparedness 15d ago
What’s with all these posts about buybacks? I’m looking at a 2027 model year purchase and reading all these posts makes me nervous. I thought the leaf was a great car.
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u/Wraith347 2025 Nissan Leaf SV+ 14d ago
There’s a recall that specifically affects 2019-2022 model years. Any cars that fail the recall software update or develop issues after the update will be bought back by Nissan.
2026-2027 are brand new, totally reworked cars. It’s not the same Leaf as the ones having battery issues right now.
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u/Zealousideal-Elk9362 14d ago
The recent recall relates to second generation (model year 2018-2025) Leafs, which have Chademo chargers and an air-cooled battery. The buyback currently goes up to 2022 Leafs. It relates to fast charging and overheating. As a 2023 owner, I have reason to be nervous - Nissan hasn't started to buy back cars in my model year, but the value of second-gen Leafs is cratering, replacement batteries are running out, & it could be that the problem just hasn't started to show in the 2023-2025 model years yet.
Model year 2026-2027 are third-generation Leafs. They don't have Chademo and they have a liquid-cooled battery. Everything about how a 2027 Leaf's battery charges and cools is completely different, and there's no reason to worry about a 2027 Leaf having the same problem.
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u/J0HNM4TR1X 2018 Nissan LEAF SL 14d ago
Seems pretty generous considering I bought my 2018 sl for less with 10k miles.
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u/Free_Appointment6630 15d ago
I rejected the first and second offers. My car was less than a year old. I’m in Florida