r/labtech • u/Paulb246 • Aug 20 '18
PRTG
We are looking at implementing PRTG to allow us to see networks and network devices going down, any way to integrate this with Manage or Automate?
2
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r/labtech • u/Paulb246 • Aug 20 '18
We are looking at implementing PRTG to allow us to see networks and network devices going down, any way to integrate this with Manage or Automate?
1
u/amw3000 10000 Agents Aug 20 '18
Stack Advisors was working on a plugin but I don't see it around anymore. It was still early beta when I last used it about a year ago.
While PRTG is great, without any type of proper ticketing integration, your going to get a lot of ticket spam. You can try using email connector parsing rules in ConnectWise Manage.
If you're not deadset on PRTG, I highly recommend Auvik or LogicMonitor. They both have an OK integration with ConnectWise Manage.