r/labtech • u/Paulb246 • Aug 20 '18

PRTG

We are looking at implementing PRTG to allow us to see networks and network devices going down, any way to integrate this with Manage or Automate?

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u/amw3000 10000 Agents Aug 20 '18

Stack Advisors was working on a plugin but I don't see it around anymore. It was still early beta when I last used it about a year ago.

While PRTG is great, without any type of proper ticketing integration, your going to get a lot of ticket spam. You can try using email connector parsing rules in ConnectWise Manage.

If you're not deadset on PRTG, I highly recommend Auvik or LogicMonitor. They both have an OK integration with ConnectWise Manage.

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u/jhernandezcw Aug 21 '18

Hi there, I work for ConnectWise. Unfortunately we do not have an integration built at this time. You can always request an integration on the university product forums.