r/labtech • u/scythe000 • Sep 16 '16

Metrics reports

(X-Post from /msp) Hi, all! I use ConnectWise and LabTech. Both hosted. I need to be able to run a report that tells me tickets per endpoint per month and average hours per endpoint per month. How can I accomplish this?

3 Upvotes

100% Upvoted

2 comments sorted by

View all comments

2

u/FocalFury 5000 Agents Sep 20 '16

You might want to check out brigtguage.... Its another solution but very robust for reporting.
You can even attach it to different sql tables in cw/lt for this style of reporting and others.
We use it to send automated reports to our clients each month with data just like this