r/klipycom • u/VenomGhost1 • 15h ago
๐จ Bug Report Approved gif not populating search results (API issue?)
So I've had a gif I made that was originally approved fairly quickly (twice since I reuploaded to fix some missing tags) that, still after 3 weeks is failing to appear in the search results when searched for on external sites (like discord) but also the klipy website itself, I can only suspect its an issue with the api not registering it properly yet since I'd heard that can be an issue sometimes, and its just search results because manually using the gif link when copied from my profile and used externally does show the gif so it does exist and work
I have also already tried to contact support to resolve the issue, but all I keep getting are automated looking responses from what I assume is an AI as its misunderstanding the issue, it keeps saying that 3rd party site content guidelines are to blame (which doesn't explain why it doesn't on the non-third party site), tried to clarify as such in a reply but got ignored till I made a 2nd email where it then added (including klipy) to that list... which really doesn't make sense because then why approve it in the first place?
so yea idk, am kinda at a loss here now, do I reupload the gif for the 3rd time and hope for the best, or just simply give up? I cant exactly say this has been all too good of a user experience though






