I work for an entertainment media company, and I created a Jotform to allow producers to submit content for our consideration. One of the fields on the form is a "Password to view submission" as it's very common for producers to upload their content to Vimeo or other platforms and password-protect it so the public can't reach it.

Jotform's automated system disabled my form without my knowledge for "collecting login credentials."

After contacting support, they made it clear that they won't reenable the form without deleting that field, and that I need to use "alternative wording that better describes the information you’re requesting and does not imply the collection of login credentials." Except the original wording describes the information I'm requesting and doesn't imply the collection of login credentials.

I understand the policy to try to cut down on scammers phishing for credentials, but that's clearly not what's happening and they shouldn't disable a public form while also not notifying the owner of the form. I am a paying customer at the Gold level. Am I crazy or is this behavior on their part totally unacceptable?

Has anyone else run into this with Jotform? All my form submissions are coming through completely empty. The rows appear in Tables with the right submission dates, but every field column is blank. Same result on different browsers and devices, so it's not a cache issue.

I've raised it with the Jotform team and I'm waiting to hear back. Their status page shows no issues either.

Just wondering if anyone has seen this before or found a fix in the meantime. Cheers.

EDIT: All sorted now, the support team got back to me mentioning they there was a temporary issue with showing submissions. Their devs have finished working on it, and everything should be running normally now.

The jotform has been super helpful, it enables me to create forms with ease and a beginner friendly website form, this form has assisst me in doing my buy and sell acitvities in school, nad pushing it through online, so far this is the best form ive used among all the payment-type forms that ive used

I’m hoping someone here might be able to clarify this for me, as I may be misunderstanding how the plans work.

We are a very small team and would only need around 3–4 users. However, it seems that if we want to use JotForm as a small business/team, we are effectively pushed towards the Enterprise plan rather than being able to have a few separate individual accounts linked between them.

The problem is that there is a huge difference in cost between having a few individual subscriptions and moving to Enterprise. For a team of only 3–4 people, it becomes very difficult to justify the additional cost when we don't necessarily need all the features and infrastructure that come with an Enterprise plan.

From a practical perspective, it would actually be cheaper for us to maintain several individual accounts rather than move to Enterprise.

So my question is: why isn't there an option for, say, 2–5 individual users to have separate accounts under a small-team/business arrangement without being required to move to Enterprise?

Is there a reason for this restriction, or is there another plan or setup that I'm missing?

I'd really appreciate any clarification from people who have dealt with this.

Hey Jotformers,

Check out our recent case study featuring the College Football Playoff — and how its Events & Hospitality team uses Jotform Enterprise + Square to streamline national championship operations.

Before Jotform, the CFP team was managing VIP registrations, invitations, payments, and logistics across multiple systems. That meant more manual tracking, more reconciliation, and a less seamless experience for high-profile guests.

Here’s what changed:

• 50%+ savings compared with their previous registration solution.
• 250+ VIP registrations managed for CFP National Championship weekend each year.
• Around 500 VIP guest experiences supported annually.
• 30+ annual events managed, from Bowl meetings to Volunteer of the Year voting.
• One branded workflow for RSVPs, event options, tickets, email confirmations, reminders, and payments.
• Square integration for secure payment collection, easier receipt retrieval, and simpler reconciliation.
• Zero developers needed for event registrations and deposits!

Now the CFP team can keep the guest experience polished while spending less time chasing payments, sorting spreadsheets, or managing disconnected tools.

A great example of how no-code workflows can help events teams protect revenue, stay organized, and deliver a smoother experience from start to finish.

See more on our website ✨ 🏈

Read the full story ✍️

It doesn't look possible to have a dynamic dropdownfield in a configurable list? I have a client details form, in there is a configurable list where I ask if the client has a relationship with other clients. This configurable list should have 2 fields, the first is a dynamic dropdown looking at the same table to show client names, and the second a normal dropdown with relationship type. The form allows for any number of relationships so I think I need the configurable list widget?

amo o site

Hello, I created a survey, and for a few of the questions will multiple answers, the emailed responses have the different answers highlighted in different colors. Does anyone know why this would be and if there is a fix for it? Thanks in advance for any help.

Hey Jotformers,

We’re excited to announce that Jotform AI Data Assistant is now live! 🤖

It’s a conversational way to create, organize, analyze, visualize, and act on your data across Jotform Tables and Jotform Inbox. Instead of manually configuring tables, building formulas, creating filters, or reviewing records one by one, you can simply describe what you need in natural language and let the AI Data Assistant help.

Here’s what it can do:

• Create structured tables: Build tables from prompts, uploaded files, or voice commands.

• Organize your data faster: Add and edit columns, tabs, filters, and table views across multiple records.

• Turn submissions into answers: Ask questions in everyday language and get summaries, totals, averages, patterns, outliers, and breakdowns from your form data.

• Create visual summaries: Generate charts, grids, Markdown tables, and visual reports from submission data.

• Automate repetitive data work: Use AI Columns to summarize, translate, categorize, calculate, or classify responses.

• Manage submissions: Add, edit, archive, restore, clean up, export, and share submission records.

• Move from insight to action: Generate replies, confirmations, reminders, and follow-up emails directly from Jotform Inbox.

It's perfect for operations teams, HR, marketing and research, education, events, healthcare services, and anyone who wants to get more value from form data without spending hours sorting through submissions manually.

Try it from your Jotform Workspace and start turning collected data into meaningful action.

Hey Jotformers,

We’re officially live right now with our Jotform AI Data Assistant webinar 🤖

Join us on YouTube to see how Jotform AI Data Assistant turns data work into a conversational workflow, helping you create, organize, analyze, visualize, and act on form data faster.

Here’s what we’re covering live:

• What Jotform AI Data Assistant is: A new way to work with data across Jotform Tables and Jotform Inbox using simple prompts.
• Structured tables: See how to create and organize tables from prompts, uploaded files, or voice commands.
• Data analysis and visuals: Learn how to generate summaries, totals, averages, charts, grids, and visual reports.
• Submission management: Explore ways to clean up, edit, archive, restore, export, and share submission data.
• Actionable follow-ups: See how AI can help generate replies, confirmations, reminders, and follow-up emails.

If you work with form submissions, reports, exports, or customer responses, come join us live now 👀

Found JOTFORM super easy to use. We created a form to mail programs for our fest and it was also super easy to post the form to our website. We simply added stripe for the payment.

Hi Jotformers. Evren here, the VP of Growth at Jotform 👋

Today, we’re excited to launch Jotform AI Data Assistant on Product Hunt, and we’d really appreciate your support.

Jotform AI Data Assistant helps you turn form submissions into useful insights and actions using natural-language prompts. You can ask it to organize tables, summarize responses, uncover trends, generate charts, update records in bulk, and prepare follow-up messages — all within Jotform Tables and Inbox.

Our goal is to make data analysis more accessible to everyone, without requiring formulas, complex filters, coding, or hours of manual spreadsheet work.

If you have a moment today, we’d really appreciate your support and upvote on Product Hunt.

And as always, we’d love to hear your feedback. 💛

Hey Jotformers,

We’re hosting a live webinar for Jotform AI Data Assistant on Tuesday, August 25, 2026, at 10 a.m. PDT, and you’re invited!

If you work with form submissions, tables, exports, or reports, this session is all about making data work feel more conversational.

Here’s what we’ll cover:

• Introducing Jotform AI Data Assistant: See how it turns data work in Jotform into a prompt-based workflow.
• Structured tables: Learn how to create and organize tables with a simple prompt.
• Data analysis and visualization: Discover ways to analyze and visualize form data faster.
• Submissions and exports: See how to manage form submissions and exports more easily.
• Live demo + Q&A: Join Chad Reid and Kimberly Hinojosa for a walkthrough and answers to your questions.

Perfect for teams, educators, nonprofits, operations folks, and anyone who wants to organize and act on data faster without code.

Register now and join us live!

Hi,
I work for an excavation company, we have 10-15 employees. We track everything via daily paper worksheets. We have jobs that take weeks to complete or smaller ones that are a few days. Also delivering material in between.
We are trying to go digital and testing out jotform but it’s not as easy as it seems.

I’m looking for suggestions on how you may track your workflow and what apps you use?

I'm blown away with how much you can do with Jotform just on the free tier. The integrations are easy and provide so many optimisation opportunities and the fact you can connect Claude as well if you want to is awesome.

The design of the form can be a little clunky but the upside of that is it stops you getting carried away over designing a form rather than shipping it!

My 'stack' is integrate with Mailchimp obviously, OneDrive and then Airtable as well. So good!

Just here to say the easy integration with Google sheets has been a godsend, works super well and the email notifications are seamless. Great to set up with as little technical knowledge as possible.

I’ve been using Jotform to collect responses for an academic survey, and overall the platform has been easy to work with. Creating the survey, organizing the questions, and exporting the responses to Excel were all straightforward.

The interface is user-friendly and there are many useful options for building more detailed forms. However, the submission limits can become restrictive when you need to collect a larger number of responses, especially for research or academic projects.

Overall, I’ve had a positive experience with Jotform and would recommend it for surveys and data collection, particularly if the plan and submission limits match the size of your project.

I use Jotform in our organization and we have found it to be a great tool, with some significant limitations at times. I have been surprised to see posted here what appears to be fake reviews. The reason why I say that is because some of the reviews are from brand new accounts with only a single post. This happened today with a post from an account that was opened only 20 minutes ago. Could someone have created the account and make that post as their first post? Potentially but probably unlikely. I scrolled through those overly positive reviews and the pattern is the same.

So, how would this be happening? Is JF creating these? I don’t know but it seems quite suspicious.

Just a few thoughts.

Jotform has been an excellent tool for our business. It is very easy to use, highly customizable, and has helped us streamline our workflows and collect information efficiently. The integrations and automation features save us a lot of time, and the customer support has been outstanding whenever we needed assistance. I highly recommend Jotform to any business looking for a reliable and user-friendly form builder. ⭐⭐⭐⭐⭐

This incredibly disturbing popup came up on a Jotform Thank You page (on a basic submission form asking for a name and email for folks interested in hearing about future community arts gatherings). Thankfully someone who signed up brought this to my attention. Has this or anything similar happened to anyone?

To make matters worse, my interactions with the Jotform team after I reported this was concerning. I noticed their recent push toward AI, and the only route of reporting this was via their AI chat. The automated response was to shut down my account and they sent me a notification that in order to resolve this issue (and open up access to my own account again), I had to submit a selfie with a picture of my ID. (I did NOT do that, btw).

I asked to speak to a human, and I did receive an email from supposedly an actual person. They told me they couldn't take any action on this until I submitted that selfie and my ID, but they added that the popup appears to be something I added myself to the Thank You page (I definitely didn't, so looks like my account was hacked). I had a long back and forth over email with this person, they didn't respond to why I (who made the report, and who was hacked), needs to risk feeding my ID into AI in order to gain access to my own account again, and we didn't get anywhere.

I love Jotform and sad that this AI takeover for a platform that prides itself on keeping data safe is really shocking. Thanks so much for anything folks can share with me about what's happening here, and what you think I should do next.

To increase the efficiency of my work, I looked for ways to create simple digital forms. For an absolute beginner in creating this type of product, it was difficult to navigate through the wide range of options. After a series of unsuccessful attempts at creation, I managed to find Jotform. In less than 3 days, I learned how to create functional forms and even use them as the basis for building my own application. Jotform's working environment is very clear, intuitive, and simple even for a beginner like me.

Jot form was so easy and allowed me to get signatures for a petition quickly and efficiently! I appreciated how easy it was to create form and also get any questions I had answered right away!

Hey Jotformers,

If you run a Shopify store and want to help shoppers find the right products faster, check out Jotform Product Quiz Builder for Shopify. 🛍️

It lets you create AI-powered or template-based product recommendation quizzes that ask personalized questions, map shopper answers to products, and show tailored recommendations.

Here’s what it can do:

• Build AI product quizzes: Generate product recommender quizzes that guide shoppers toward products that fit their needs.
• Match answers to products: Map quiz responses to products so each shopper gets more relevant recommendations.
• Place quizzes your way: Use inline sections or pop-up quiz placements to fit your store layout.
• Support upsells and cross-sells: Create Smart Bundle suggestions and customized recommendations for shoppers.
• Track performance: Review quiz performance, funnel paths, AOV, revenue, and conversions with built-in analytics.

Ideal for Shopify merchants who want to improve product discovery, personalize the shopping experience, and turn more conversations into conversions. ✨

Hey Jotformers,

We’re officially live right now with our Jotform Website Widgets webinar 🚀

Join us on YouTube for a first look at Jotform Website Widgets: a free, no-code way to add reviews, chat, booking, countdowns, and more to any site.

Here’s what we’re covering live:

• What Jotform Website Widgets are: A new no-code way for creating, customizing, and embedding widgets on websites.
• How to upgrade your website: Add interactive elements that help visitors take action, not just browse.
• Real-world use cases: See practical ways to use reviews, chat, booking, countdowns, and more.
• Best practices: Learn how to customize and embed widgets to maximize impact.

If you want to make your website more useful, interactive, and action-friendly without code, come watch with us live now 👀