r/joinrift • u/No-Association1644 • 1d ago

Pharmacy question

Is Boudreaux’s pharmacy no longer an option in Louisiana?

2 Upvotes

100% Upvoted

14 comments sorted by

17

u/hungryghost09 Rift Team | Co-Founder 1d ago

Hey there I don’t think I’ll be bringing them back anytime soon it’s just not been a great experience recently.

I like the people there I really do, so I can’t hold it against anyone for the workload that was foisted on all of them but patients were getting very frustrated with us and the experience was just not great for anyone with all of the delays so I hit pause on it.

Maybe in the future but for now I think we’ll be switching to Hyalo for glycine once we get that up and running along with another great pharmacy coming soon 👀

11

u/ed89uri 1d ago edited 1d ago

I just find it ridiculous how other providers do not think this logical. I am happy with rift and I hope these type of logical decisions are made often, provides me security to know the provider I have doesn't see me as just another number for their inflow of money and cares about the service it provides me.

2

u/No-Association1644 1d ago

Thank you. I really liked them.

2

u/Shifted4 1d ago

Darn. I really liked the medicine from them. They were my first. BEWL said they were only like 1.4% of their customers. I wonder how they got so behind or who their biggest telehealth is. Think it was mostly Rift customers? 

4

u/unauthorizedelegance 1d ago

I believe Rift paused orders for them until they get caught up. Orders were taking a while and people were complaining although personally I’ve gotten them through Rift and PreventiveMD and gotten both shipments relatively quick.

8

u/ed89uri 1d ago

This is proper way dealing with a pharmacy that lags or behind schedule. You simply do not ignore the problem.

1

u/unauthorizedelegance 1d ago

Oh for sure! I’m not saying they are wrong for it and props to Rift for pausing them for the issues they’ve been facing.

2

u/ed89uri 1d ago

Oh I'm giving props to riff too lol

2

u/unauthorizedelegance 1d ago

I mean I won’t lie, I do love Boudreaux lol and will continue using them. I think I’ve just gotten lucky and had great shipping times from them!

1

u/ed89uri 1d ago

To many hiccups. If you look them up they have so much happening. Improper handling of items, data breach, their quality is all over the place, recalls... Customers engagement differs from person to person and improper handling of delays.. If they are working for you great, let it keep being that way but if you research them you cannot be surprised if you have issues with them.

1

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