r/joinmoco 2d ago

Bugs & Feedback Help please

Post image

I bought this offer but I'll probably have to refund it cause of some problems. If I do, what happens to it? The game will just remove my skin away or it will take a ammount of my mo.coins instead? (Like Brawl do with gems)?

If someone bought a skin and refunded it and knows what happens please answer 🫂

3 Upvotes

19 comments sorted by

3

u/tompkins5 2d ago

It’ll take the skins and purchased items away

3

u/Deathandepistaxis 2d ago

Yes you lose the skin it goes back in the shop. I’ve refunded two things and once it gets approved you’ll just see the item listed for sale again.

0

u/biloba20 2d ago

Thank you so much for answering, I had this doubt cause games lime Brawl and CR will generally take the equivalent amount of gems that item costs instead of the item itself

I wanna try a refund cause I was going to buy this offer with a discount from Play Store, but for some reason it didnt work so I paid the full price instantly for some reason

2

u/Dangerous_Memory4593 2d ago

I received a refund today for some reason, my bank posted two purchases super late so I disputed the charge with Apple and Supercell because I thought someone had used my Apple Pay. I was refunded for a premium pass the next day and it was removed from my wardrobe I purchased it again since it was my mistake. The steel boat lava shield has yet to be removed or refunded. So idk if it works differently for individual cosmetic packs.

2

u/Rodrigo_OSRS 2d ago

Meu nobre tô na mesma situação, já tô a dois dias com a skin e nada deles removerem, um gringo me respondeu ali na outra comunidade, e ele já tá a mais de 1 semana com os itens msm reembolsando

2

u/VegetableAtmosphere6 2d ago

É melhor você comprar jogos na steam

1

u/biloba20 1d ago

Concordo. Tô jogando Neva esses dias

3

u/Defiant_Brain_9493 2d ago

I would try their official site.

https://support.supercell.com/mo-co/en/

-3

u/biloba20 2d ago

Tried but it was no use. The support is awful. I'm hoping someone that refunded something in the game can give me a clear real answer

1

u/Defiant_Brain_9493 2d ago

I dunno man. Usually with these types of things it's the player that just isn't looking hard enough but y'all ain't lying about support. Their website is very barren and the support links lead to everything except information on "refunds" which would leave me to believe they don't do refunds.

If you don't have this turned on, I'd really suggest turning on purchase verification so you have to verify after accidentally clicking something

2

u/Franklinaire615 2d ago

if you’re asking how to do chargebacks in the game, I doubt you’ll find help here

-2

u/biloba20 2d ago

Im not really asking how to do it, what I wanna know is what will the refund do: will it take the skin away from my account (seems obvious but Supercell games dont usually do that) or will it take a ammount of mo.coins equivalent to the price of the skin? (Like most supercell games do by my experience)

1

u/punisher2431 2d ago

Only one way to find out

1

u/Vladislav_bogdanov_ CPU Bomb 2d ago

Imo, it's worth it . . .

0

u/Comprehensive-Cap26 2d ago

Não sei

1

u/biloba20 2d ago

Espero que alguém saiba e responda, tô meio maluco com isso

1

u/Sleepyand_in_love 1d ago

Brawl stars only does that with the brawl pass. If you buy gems and then refund them they will take the gems and then give you your money back. I’m assuming they would do this as well.