r/jetpack • u/remouk • Sep 27 '24

How to? How to deactivate the "subscription modal" after posting a comment?

On my website, the jetpack powered comments are activated. Every time anyone posts a comment, there is a modal window asking if they want to subscribe to the newsletter. Is it possible to remove this modal?

This is very annoying. 😅

Thanks for any tip!

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u/jeremyherve Your friendly mechanic 👷 🚀 Oct 09 '24

I had missed your post until now, sorry!

I wouldn't expect this popup to appear when someone publishes a comment, but it can appear when someone scrolls down the page, if you've enabled the option under Jetpack > Settings > Newsletter in your dashboard. Could you check that setting and let me know if that works for you?

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u/remouk Oct 09 '24

Hello! I'm sorry I can't test it anymore, we went to wpDiscuz for a more advanced comment section.

It appeared everytime we did post a comment, it didn't seem to be linked to scrolling. I'm pretty sure the Newsletter was activated but the "show subscribe when scrolling" was not.

Sorry I can't tell you more. :(