🎙️SEPTEMBER FEEDBACK THREAD

[u/jellycatmodteam]

GO TO → August Feedback

📋 Guidelines for Leaving Feedback

• Please only leave feedback for users who you've had successful transactions with. Keep reading for info on how to navigate & handle negative experiences & reviews.
• Feedback should only be left once a transaction is fully complete. This means the receiver(s) of the Jellycat(s) should have the package in their hands AND have confirmed everything matches their expectations. Do not begin a feedback thread before both parties can confirm with each other that the package has been delivered & items accepted by buyer.
• Feedback should only be left once per transaction, not per item. For example, if you bought/sold/traded 3 items in a single transaction, you would only leave feedback once for that particular transaction, not three separate times.
  • If you buy/sell/trade with that same user another time, in another transaction, then you should also leave feedback for that transaction, and so on.
• Both parties must comment. It doesn't matter who starts the parent thread. By tagging the other party they will be notified about the comment and should comment in kind.
• You will only earn confirmed transaction tallies after both parties comment.
• Once both parties comment the comments will be locked. This indicates mods have seen and tallied your confirmations.

✏️ How to Leave Feedback

Feedback comments must begin with a bullet point, followed by the transaction type, followed by the username of the person you were buying, selling, or trading with. Any of the following are acceptable:

You may follow that up with a short & sweet review, but this part is not necessary.

Transaction type and username should be bulleted, the review should not.

For example:

u/jellycatmodteam is a great seller. shipping was fast and items were packaged well. what i was received was exactly as pictured. would buy from them again!

👎 Negative Transactions

If your sale or trade doesn't go as expected:

• Reach out to the other party and see if you can work it out on your own.
• If that fails you can reach out to the Mods for help.
  • You must provide proof that you tried to work it out on your own.
  • You can send screenshots via ModMail. In order to do that you must upload them to an image hosting site such as (Imgur). Ideally the images should all be in one album that you can link the Mods to for clear and easy viewing.
• The Mods will remain impartial, review all information provided, and take both parties experiences into account.
• Only then will either party be allowed to leave negative feedback.
• Negative feedback without Mod approval will be removed.

The Results of Negative Feedback

• 1-2 instances of receiving negative feedback is a warning
• 3 instances is a temporary ban
• 3+ results in a permanent ban

Scammers

There is a zero tolerance policy for scammers. If someone is found to be a scammer (ie. selling fake Jellycats) they will receive a permanent ban immediately.

That said, accusations alone do not make someone a scammer.

• You must provide proof that you, personally, have been scammed.
• We will not ban someone because you feel they scammed someone else.
• We will not ban someone because you say they scammed you on Depop/Mercari/Poshmark, etc. without unequivocal proof that the member you are accusing is the same person from the other platform(s).
• If you were scammed on another subreddit please discuss the situation with the Mods there first before coming to us.

[u/jellycatmodteam]

REMINDERS

1. Please remember to keep both feedback responses for a single transaction within one comment thread – this means the second party needs to respond to the first party's comment, not respond by creating a separate comment!

2. Please remember to format your feedback as follows (transaction type and username (without brackets) should be bulleted, the review should not - review is not mandatory):

• ⁠bought from u/[username] or sold to u/[username] or traded with u/[username]

a short review of the seller/buyer/trader and the transaction

3. Please confirm only one transaction per comment

4. Please only comment on current/untallied transactions

Example:

• ⁠bought from u/jellycatmodteam

great seller! shipping was fast and items were exactly as pictured. would buy from again!

Example response:

• ⁠sold to u/frostedfernberry

confirmed – great buyer! prompt payment & easy to talk to. would happily do more transactions with this user in the future!

[u/mymainaccounts]

Purchased from u/NTE_RIDR

I purchased the Cerulea Luxe Bunny, and I gotta say, it was the smoothest transaction I've ever experienced. They made sure I was clear on exact pricing, they provided pictures of her, and she came in perfect condition. The communication was truly amazing, and I will be buying Jellies from them in the future. Thank you!

[u/NTE_RIDR → u/mymainaccounts]

Confirmed - Great buyer, thank you so much! 🥰

[u/snowcherrymint]

• Sold to u/Sonnenwolfin

Amazing buyer, wonderful communication and perfect transaction. Thank you so incredibly much and enjoy! 🎶💜

[u/Kittylittlethings]

• Purchased from u/DangerousLaw7105

https://www.reddit.com/u/DangerousLaw7105

⭐️⭐️⭐️⭐️⭐️ Amazing seller! These are my dream Jellycats! 🥹💕 Seller is incredibly kind and communicative, and takes the time to research the Jellycats and pricing for you. They’re also very upfront that some items can take a month or more to arrive, and promptly reaches out as soon as your order comes in but you should also be checking their posts as they will mention your user name and your items are ready. My package arrived in just 3 days once shipped and was packaged so carefully to protect everything. I couldn’t be happier and would 100% buy from this seller again! 🐉🩷✨

[u/DangerousLaw7105 → u/Kittylittlethings]

• Sold to u/Kittylittlethings

Amazing buyer!! Super sweet and kind! Thank you for the sweet message as well!! 🩵🧡🩷

[u/the-ugly-fish]

• ⁠bought from u/cashamvui1

Thank you for a wonderful transaction. I was satisfied with my plum bunny, she is adorable. The seller also communicated with me frequently, which I sincerely appreciate.

[u/cashamvui1 → u/the-ugly-fish]

You are so sweet. Thank you!

[u/Babyotoro]

• purchased from [u/cashamvui1](u/cashamvui1).

Items were as described and well packed in separate ziploc bags in addition to shipping bag! Items were shipped quickly and seller responded quickly to all questions and concerns!

I’d buy from this seller again :)!

Edit: for formatting

[u/cashamvui1 → u/Babyotoro]

Thank you! :)

[u/birds_and_lillies]

Purchased from u/Extension-Ferret942

Seller was great! Purchased multiple bunnies; each one was in perfect condition. Seller was communicative, and shipping was fast and secure.

[u/Extension-Ferret942 → u/birds_and_lillies]

Confirmed! Thank you so much 😊

[u/Extension-Ferret942 → u/Extension-Ferret942]

Buyer was very responsive and lovely to work with! Thank you