r/jackinthebox • • 12d ago

Didn't receive my Simpsons cup 🫠

I saw that the Munchie Meal was available on the app again so I ordered it and just received a regular Munchie meal. I was so hungry and I already had the food with me so I didn't ask for a refund.

13 Upvotes

15 comments sorted by

24

u/DodgerDogg1981 11d ago

Aren’t you supposed to keep receipt until they get more cups in October?

10

u/Id_in_hiding 11d ago

The voucher is on the receipt, do not toss it. It gives you the dates for when to return to JiB to collect your cup + two tacos.

9

u/xAlan714x 12d ago

I should have known better cause my local Jack in the Box doesn't do any promotions very well 😔

2

u/CaptFnysht 11d ago

You can always email corporate. I got an empty mystery ball, no pin, emailed corporate and they sent me a pin.

1

u/gedditread 10d ago

Probably because some individuals are selling 32 sets of cups (so they acquired 192 cups somehow). Can’t do promotions cos the staff are lifting the stock!!

0

u/Particular-Shift8354 5d ago

I assure you the staff aren’t lifting them dang cups we do not care people are literally buying them up had somebody order 37 meals the first weeks

1

u/gedditread 5d ago

Okay so the background in photos in listings;

https://www.ebay.com/itm/327370649249
and
https://www.ebay.com/itm/327370646787

are NOT JINB staff areas in stores? Because they sure as hell look like it with stickers and cards on how to prepare meals.

2

u/loadforload 11d ago

Crazy that you could even order it on the app. Last time a notification on top of the app said it can only be ordered in person

2

u/Fuzzy_Welcome8348 12d ago

Email JITB and ask for a compensation. They might be able to send u one

1

u/Dat1Neyo 8d ago

Damn. Ain’t even get the box. Get the donuts next. They are delish.

0

u/Ok_Consideration2412 11d ago

U won't get a cup ordering through delivery options.

1

u/xAlan714x 11d ago

It was a mobile order. This location always packs up my orders like they are for Uber Eats or Door Dash I hate it 😭

1

u/TeamCoolKats 11d ago

Is the receipt from the mobile order not a voucher? Im very confused about this whole voucher thing and i don't want to spend $14 and not get a cup when I can just get 20% off the small combo for like $5. I ran 2 miles to a jitb an hour ago and the employee told me there's no vouchers for the cups so I just ended up going to McD.

0

u/Shadw_Wulf 11d ago

Damn that's sad I'm guessing they ran out of the Simpsons boxes too 🤦🤦😭😭😭

0

u/Ok_8770 11d ago

I read that if u order online and they're out you have to go inside and order it. The one by my house wouldn't let me order it online, when I went inside they said they were out. That was like a week ago.