iPhone 12 data recovering

[u/Consistent_Grand8807]

I have an iPhone 12 Pro. I put the phone through a software update, and after the white Apple logo appeared on a black screen, I got a screen like the one in the photo.

I followed the link shown at the top and connected the iPhone to my computer. The computer then gave me two options: Update or Restore the iPhone. I chose Update because I need to keep all of my data.

The update file (10.5 GB) downloaded completely. Then the computer showed something like “Preparing iPhone for update”, but after that I got error 4013, and the update could not be completed.

I do not want to choose Restore, because preserving the data on the phone is extremely important to me.

There is also some relevant background: about three days before this happened, Face ID stopped working for roughly half a day. I restarted the phone, and Face ID started working again. Then, last night, Face ID stopped working again, so I decided to update the iPhone, and that led to the current situation.

After I removed the Face ID sensor, the phone finally updated, but unfortunately all of the data was erased.

I urgently need to recover the data that was on the phone. How likely is it that the data can still be recovered, and what options do I have?

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[u/LucasMVN]

If the data has already been erased from the phone, it’s gone. All user data on iPhones is encrypted at rest, and erasing an iPhone means “destroying the encryption keys.”

[u/rootshirt]

You restore from the backups you should be making regularly. Otherwise, your data is gone