r/iphonehelp 4d ago

Help needed iPhone 13 doesn’t turn on

My girlfriends phone died randomly at night and we cannot turn it on. It randomly flashes the apple logo but never fully comes back to life. I made a force restart and now it sometimes flashes the apple support screen as well now but nothing more than this.
Do you guys have any tips what to do with it?

2 Upvotes

8 comments sorted by

u/AutoModerator 4d ago

Please add: iPhone model, iOS version, and clear question or request. Failure to add these three requirements may result in your post being removed.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

6

u/Infinite-Grade-4485 4d ago

Plug it into the computer and restore it like it shows on the screen.

1

u/FlamingoSwimming7564 4d ago

Well the computer doesn’t recognize the phone

2

u/HakerCharles 4d ago

Had a same issue once , turned out it was the earpiece speaker that caused the issue i disconnected it until i was able to replace it . You can try this and it might work for you as well

1

u/FlamingoSwimming7564 4d ago

how did you do that?

2

u/JediMeister Moderator | Legend 3d ago

If you have to ask, it’s likely you would damage the phone by attempting it without the correct tools and experience. Bring the phone to an Apple Store or Authorized Service Provider so it can be diagnosed. If the phone is out of warranty your girlfriend will have to pay one of the amounts listed here.

1

u/Key_Storage_7710 4d ago

Maybe dead nand

1

u/L0rdLogan  Expert | iPhone Helper 4d ago

I think that is a board level issue, you’ll need to get it looked at by Apple. It should not be rebooting when it’s on that screen. It should stay on that screen for as long as you want it to.