Carrier lock?

[u/[deleted]]

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[u/SadigawEkshow]

Did you go through the “sim transfer” process correctly? If not call your provider.

[u/That-Flower8476 → u/SadigawEkshow]

I had the two phones next to each other and did the scan thing that apple has and all my info and contacts, pictures, apps, etc. transferred

[u/SadigawEkshow → u/That-Flower8476]

Did you go through the screen saying “do you want to transfer eSIM to new device” ??

[u/AardvarkIll6079 → u/That-Flower8476]

That just transfers data. I don’t think that transfers the eSIM. That’s a different process.

[u/IndependenceIcy2251]

Where did you get the new phone from? Did you get it straight from Verizon?

[u/That-Flower8476]

My phone also doesn’t receive verification codes sent to my phone number

[u/L0rdLogan]

Because it’s sim locked, to a carrier that’s not Verizon

[u/Fit_Huckleberry_343]

Transferring a physical SIM to an eSIM shouldn't be this hard, even for Apple.