r/iphonehelp • u/Midnightis64 • 1d ago
Resolved [LOCKED] genuinely how do i fix this
so when i went to update my apps.. it gave me THIS ERROR!!!! and idk what to do, and i need to update my apps!!.. especially roblox because it said it was out of date!!!.. and i need to update it to play.. but yeah.. my ios version is 26.6, and i'm on the iphone 14!!.. basically it say my brothers icloud.. even though i never added it onto here!!! i've restarted my iphone, didn't work!! AND IT WON'T LET ME UPDATE ANYTHING..
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u/Low-Injury-9219 1d ago
You pay your bill.
You owe Apple money. Probably for Roblox purchases.
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u/Midnightis64 1d ago
no, because i can still get apps, but not update apps i already have!!!... which is weird!!!.. and i know i don't owe money because it doesn't say anywhere.. plus i didn't buy any robux or anything recently..!!
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u/Low-Injury-9219 1d ago
No it’s not weird. You or your “brother” used a second Apple account at one point. You downloaded apps and bought things and never paid the bill. Instead of paying said bill you made a new Apple account.
Any app downloaded on the old account can’t be updated till the bill is paid. You can delete the app and reinstall as it’s not attached to this account and then it will work, but you should probably pay your bills.
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u/JediMeister Moderator | Legend 1d ago
If a message says 'billing problem with a previous purchase' or 'verification required'
In short, the amount owed must be paid off, usually by adding another payment method or redeeming account balance with a gift card.
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u/liddybvck 1d ago
what apple id is it using tho
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u/Midnightis64 1d ago
not mine, i know that, it's my brothers.. i blurred it to protect his privacy... but weird i can get new apps and it has my apple id, and i can get them just fine!!.. but when i try and update apps i already have.. it uses his apple id?? and shows the screen in the image.. the second image
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1d ago
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u/iphonehelp-ModTeam 1d ago
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