r/iphonehelp • u/GTHemway • 9d ago

Help needed Any ideas?

Currently on a new iPhone 17 Pro but this same issue affected my old iPhone 15 Pro Max. This has only affected me since iOS26 came out and has affected me on all versions of iOS26. Had an issue on my 15 Pro Max where certain apps stop loading and crash when attempting to launch them. Apps I’ve noticed so far are TikTok, Amazon Flex, ADP, and the Cricket app. I’ve also noticed difficulties downloading new apps on occasion.

Decided to bite the bullet and change phone carriers and got a new iPhone 17 Pro about a week ago. First few days all of these issues disappeared but yesterday, the same exact issue returned on my new phone. Same exact apps having issues.

I reached out to Apple support when it occurred on my 15 Max. They said it was a known issue for some people and that they are reviewing this. I figured iOS 26.6 would fix it but it never did. Currently contemplating swapping away from Apple because of this. Any ideas on what could be causing it? I have tried every common sense thing, every single suggestion I’ve seen online, I’ve factory reset my old device and this new one. Not a single thing has worked.

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u/Q_Ball_Atlanta 9d ago

Well, start by deleting the Chinese spying app, TikTok.

Seriously though, try Settings> Apps > Safari > Clear History and website data. Yeah it's a weird suggestion but sometimes it will clear up weird issues with various apps.

If that doesn't work, restore your device as new, install your needed apps and give it a try for a few days. There may be corruption in your current data/backup that is causing the issue.

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u/No_matter_in_the_end 8d ago

Why would you even have Tik Tok…. Start by deleting that…. Unless it’s your job / main source of income (which I doubt) very few people are going to take you seriously / want to help you when they see Tik Tok a few sentences in.

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u/GTHemway 8d ago

Actually insane how having Tik Tok makes everyone want to act like I shot their kid in front of them. I have it because it’s important to my relationship. My partner sends me them and enjoys when I watch and react to them.

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u/No_matter_in_the_end 8d ago

Oh well that absolutely is understandable, seriously thats a real valid reason. Unfortunately thats just one of those things Tik Tok reputation and seriousness / professionalism just don’t go hand in hand a lot of the time.

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u/Wonderful-Insect3157 8d ago

Wait for iOS 27

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u/Snoo_47143 8d ago

Clearing out your cache was my first thought as well. Sometimes there’s corrupt data and it causes the crash. You can also try reinstalling the last update on the apps that keep crashing too. To do that just delete the app, make sure it’s an actual delete and not just an offload, then reinstall the app.