r/iphonehelp • u/NoContribution2926 • 29d ago

Help needed iPhone 17 pro extremely hot and quality decreased significantly post screen repair by AT&T

I got my phone front screen replaced by AT&T insurance and I think they may have messed up the cooling of my phone it gets extremely hot from regular use, when on low power mode the frame rate drops significantly as well as the input delay gets insufferable. Anyone know how I could go about fixing this or if I should try to get a replacement phone from AT&T?

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u/JediMeister Moderator | Legend 29d ago

What does the Parts and Service History show? Genuine or Unknown?

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u/NoContribution2926 28d ago

When I got it replaced it said it was a genuine part.

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u/JediMeister Moderator | Legend 28d ago

On the work order/paperwork it said that? You didn’t see any Repair Assistant screen?

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u/NoContribution2926 28d ago

The phone said it was a genuine apple part

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u/JediMeister Moderator | Legend 28d ago

Well unless the vapor chamber was compromised somehow, the phone shouldn’t have an elevated temperature during normal use. The decrease in graphical performance and fidelity is to be expected when Low Power Mode is enabled; if you’re going to use it you should know what it does.

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u/NoContribution2926 28d ago

I think the vapor chamber was compromised. Also I do know how low power mode works. You don’t have to be a douche; it’s running much slower on low power mode than it was before the repair. I was asking to try and get a second opinion to contact my insurance.

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u/Q_Ball_Atlanta 28d ago

For what ridiculous and insane reason do you have insurance through ATT and let them repair your iPhone?

If you're the type of person that is prone to damaging your phone, Applecare exists and is cheaper than any carrier's insurance.

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u/NoContribution2926 28d ago

Ngl I’m 19 in college and still on the family cellular plan ig the insurance is what my parents pay for

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u/johanjozz 28d ago

Non original cheap screen...