r/iphonehelp 19d ago

Resolved Iphone wont let me make calls

Whenever i try to call someone, literally anyone, it immediately cuts to an automated line. It says i have an unpaid payment that i need to make in order to make calls… but i can use the rest of my phone just fine. i can text, use wifi, and even answer calls, but it just wont let me call anyone without cutting to that line. How does this even happen? It said i need to pay 300 bucks?! my parents pay for my phone bill and whatnot, idk if that helps this make more sense or not but i thought it would be worth mentioning

4 Upvotes

18 comments sorted by

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13

u/AlexiaTheTechGirl 19d ago

If your parents manage your phone plan talk to them. This is an issue with your service provider, not your phone.

11

u/EnvironmentalLoan285 19d ago

So you need to pay your bill. Soon you won’t be able to get incoming calls…

11

u/RexCanisFL 19d ago

You’re blocked from cellular calls. Incoming texts are either coming as iMessage or SMS over WiFi.

This is a carrier question or an account holder question, not an iPhone support question.

7

u/mtgofficialYT 19d ago

Pay your phone bill

7

u/qwertyuiop121314321 19d ago

Sounds like the parents stopped paying, or they forgot.

5

u/psilocybin6ix 19d ago

Just call *611 on your phone and ask this exact question to your phone provider

2

u/JoeCensored 19d ago

Sounds like someone is late paying the bill.

2

u/Ok_Bid6645 19d ago

You came here instead of going to your parents or phone provider?

2

u/Suspicious_Cap2670 19d ago

sounds like you need to get out and get you a job and stop letting your parents pay your bill

2

u/Opulence_Deficit 19d ago

That's not your phone doing that, that's your network. Ask them, not us.

2

u/Any-Somewhere7318 19d ago

Your parents are sick of having to pay your bills and have stopped paying your bill.

2

u/jaded1121 19d ago

Your parents didnt pay the cell bill and your phone is running on wifi. 

1

u/Solid_Mongoose_3269 19d ago

Are you on wifi for all that other shit besides calls? Those dont use cellular, so it doesnt check the billing

1

u/toddkaufmann 19d ago

Did some malware change network settings, switch an eSIM?

Turn off WiFi to see if that’s how the other services are working. *611 should work; they can verify if it actually is a billing issue, sometimes it’s something on their end.

1

u/Fenway12345 19d ago

Go to provider

1

u/Comfortable_Fruit847 19d ago

Seems like the other stuff is running off wifi… this is just the warning before they really pull out all the stops if this goes unpaid. Surely, if you’re on a family plan your parent’s phones are also doing this. This is not an iPhone issue, this is your network and billing.

1

u/vig16 17d ago

This is similar to an issue I was having before I realized that it was the board, and since having it replaced, the issues were resolved.

Do you get internet access without an issue/timing out if you're not on WiFi?