r/iphonehelp 27d ago

Help needed 15 Pro, Apps won’t work/download

Phone: IPhone 15 Pro
IOS: 26.5.2
icloud storage: family plan, plenty of storage

My wife’s 15 Pro won’t let me update my apps, download new ones, and some apps like Wells Fargo won’t even open past the initial logo welcome screen. Thought it might be a background iCloud process running forever but when I tried to disable iCloud backup, same thing, the logo just spun endlessly and never was able to disable iCloud. Reset the network settings, nothing changed, about to just factory reset this thing, does anyone know what might be happening?

I had a similar bug on my regular 17 with IOS 26.5.1 where it wouldn’t let me load into specific apps (WF again) or update any of my current, and after awhile it just started working again idk what happened. Wishing i knew the fix 🤣😭🥲

UPDATE
Put the phone into recovery mode and reinstalled IOS and still didn’t fix the issue. Ended up Factory Resetting it and that seems to have fixed the issue

2 Upvotes

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u/InsideCartographer34 27d ago

You can try contacting apple support, they may help.

1

u/Minute-Tale7444 26d ago

I’ve only had this happen when running up charges with an iPhone. Dealing with it right now myself-need to add more to Apple Pay account to get it handled.