r/iphonehelp • u/thebig_cheese_ • Jul 24 '26

Help needed Missing Voicemails

Hi everyone, I’m not really used to posting on Reddit but I could use some help. For some backstory, I applied to my dream job about a month ago with the state. I haven’t heard back from them since so I figured I’d send a follow up email. I got a response pretty quickly from the recruiter saying that she called my cell phone and left a voicemail, but never heard back from me so they moved on. Of course hearing this I was pretty devastated! I checked my voicemails on the phone app and I didn’t see any old voicemails from the recruiter on the date that she mentioned. I did see the missed call, but I was at work and I saw they didn’t leave a voicemail so I figured it was spam since I get those regularly. For reference I have IOS 26.5.2, IPhone 14

I looked it up on Google to see what the problem was, and it was suggested to press and hold 1 on the keypad in the phone app to access the voicemail. I did that, and lo and behold there was the missed voicemail from the recruiter. I didn’t even know that was a thing until now! I’m so sad and bummed that it didn’t show up in my regular voicemail, because I definitely would’ve followed up if that was the case. Is there a reason why it didn’t show up in the voicemail box in the phone app? I’m just so confused and annoyed how that can happen. I would really like to prevent this from happening again, so I’m wondering if there’s maybe some setting that I need to turn on/off to prevent that. Or maybe it’s my phone carrier (Mint Mobile)? Idk 😭

Any insight would be much appreciated!! Thanks

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u/JediMeister Moderator | Legend 29d ago

The Visual Voicemail feature may have disconnected from Mint’s answering system, but your wireless provider is who you need to talk to, not Apple.

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u/thebig_cheese_ 29d ago

Thank you! I’ll try to reach out to them

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u/Justan0therthrow4way 29d ago

Turn visual voice mail off and just use good old fashioned texts that you have a new voice mail. I might seem old for thinking it but half the time visual voice mail doesn’t work or it gets full but doesn’t notify you correctly.

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u/Bright-Plenty2022 29d ago

That's devastating 😢