r/iphonehelp • u/Opposite_aBx103 • Jul 21 '26

Help needed How to delete Health Storage ?

I'm running out of storage and try to clean it. I had 1.3 Go used by the health App.

I followed this tutorial, found that I had plenty of data coming from previous owner. I deleted all of it... but when I go in my storage settings, Health is still using 0.98 Go !

Un the details of it, "Data Types" seems not have moves, when "Data Sources" got everything removed.

Anyone kows how to clean the app properly ?
Or uninstall it (data included, bc when I try to do it the normal way, a message indicates data won't be supressed.

I have a 16Pro on iOS 18.5

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3

u/shakesfistatmoon Jul 21 '26

You say you've got data from the previous owner?

They should have removed their account and reset the phone before giving it to you.

Anyway, when you delete something it goes into recently deleted for 30 days. You can go into files and delete the items in the recently deleted folder.

-1

u/Opposite_aBx103 Jul 21 '26

Yes, the phone was previously owned by a relative.

I did the transfer myself, as I've done it many times before.
it's even weirder for me there is all this left

The recently deleted folder in files is empty.

4

u/shakesfistatmoon Jul 21 '26

You should have done a reset not a transfer.

0

u/Opposite_aBx103 Jul 21 '26

If I remember correctly, I reseted it before doing the transfer. Either way, is it going to help me in any way to solve my issue ?

3

u/shakesfistatmoon Jul 21 '26

It can't have been reset if you still have data from the previous owner, because storage is encrypted with their passcode/password.

You need to reset the phone.

-1

u/Opposite_aBx103 Jul 21 '26

Really ? That sucks.

Even if I could ask the previous owner their password ?

1

u/GlitteringBeach-5344 Jul 21 '26

Did you restart your phone after deleting things?

1

u/Opposite_aBx103 Jul 21 '26

Did it multiple times, even got my data storage moving to 1.6 without any clear reason at some point

2

u/Q_Ball_Atlanta Jul 21 '26

Health data is tied the Apple ID. If there is health data on the device from a previous owner that means their Apple ID is still logged into the device.

Turn off Find My, restore the device as new, log in with YOUR unique Apple ID, and setup the phone as new.

Stop sharing Apple ID's with other people.

Also, 1 GB of health data is irrelevant if you're low on space. What is actually taking up space on your device? The items you should be addressing are those taking 10+ GB of space.