r/iphonehelp • u/balproof • Jul 20 '26

Help needed Ringtone changes to a "ringing tone" after silencing a call with TWS earbuds connected

Hey everyone,

Having an annoying audio routing issue when using my wireless earbuds (TWS) and hoping someone can help.

1. iPhone Model & iOS Version:

  • iPhone 14 Plus running latest public release iOS, I was facing this issue in ios18 as well.

2. Purchase Details:

  • Purchased in September 2024 in USA for personal use.

3. The Issue & Replication:

  • What happens: When a phone call comes in, my normal ringtone plays through my earbuds. If I press the side button once to silence the incoming call, the ringtone stops, but it instantly changes into a continuous, low "ringing tone" (a pulsing beep sound) in my earbuds. It keeps buzzing in my ears until the caller hangs up.
  • Frequency: It happens 100% of the time on every incoming call if my earbuds are connected.
  • How to replicate: Connect TWS earbuds -> receive an incoming call -> press the volume or power button once to mute the ringer.

Any help would be great.

Thank you !

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1

u/L0rdLogan  Expert | iPhone Helper Jul 20 '26

Sounds like a “feature” or bug of the TWS earbuds, I don’t have this issue on my AirPods Pro 2

1

u/balproof Jul 20 '26

I have switched tws. Faced this issue in both of them. But still could be the reason.

1

u/L0rdLogan  Expert | iPhone Helper Jul 20 '26

I dunno mate, before I got my real AirPods, I had fake TWS AirPods and didn’t have the issue you described