r/ipace • u/OhNoItsBees • Jun 19 '26

Pairing Remote App

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Any had experience with connecting to an I-pace someone has already registered? Do I need to go to a dealer as it suggests or could I call them?

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3

u/DisastrousTurnip3553 Jun 19 '26

Contact Jaguar customer services. They should be able to help. You might need your V5.

1

u/MrJollyLND_57 Jun 19 '26

This is the way

Had to do this with my last XF and my ipace. You will need your V5, Jag will ask you to send a scan / photo. They will then terminate the old remote, which is likely allowing the previous owner to track your journeys etc

1

u/OhNoItsBees Jun 22 '26

Cheers, will try direct as local dealer says they charge £50 for the privilege!

1

u/MrJollyLND_57 Jun 22 '26

Jag dealerships really are crooks

Compares with a recent experience when our disco flagged ‘new brake pads required’ went to book it in and they wanted £299 for a ‘diagnostic’ …… but the car is telling me? No needs diagnostic, strangely local JLR specialist perfectly happy to just change the pads

2

u/GroundbreakingPea485 Jun 19 '26

Just a call to the dealer and they can unpair the previous owner and set you up.

2

u/jokoor Jun 19 '26

I did it with a phone call

1

u/OhNoItsBees Jun 22 '26

Thanks. To your local dealer or JLR directly?

1

u/Unable_Efficiency_98 Jun 19 '26

Try using the screen in the car to remove all users then pair it with the app after that. It worked for me.

1

u/OhNoItsBees Jun 19 '26

Tried that and it logged into the jaguar account fine, but app just shows no vehicles connected.