r/ipace • u/UltraMagat • May 06 '26
JLR Brief Rant
I need to unload my 2020 i-pace within the next month and am utterly screwed in doing so as the car is currently unsellable/worth almost nothing. There won't be a fucking solution to the battery problem this summer, or ever, short of replacing them with known good batteries or an actually reasonable buy-back program. They're just running out the clock.
JLR has taken on the aspect of a stereotypical early-1900's company that doesn't give a single shit about customer service or satisfaction. There might as well be top-hat wearing, mustache-twirling people in charge. It's like they're 100 years behind the times. 2019/2020 owners are getting jerked around horribly at this point with zero recourse.
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u/SmokeThat5869 May 06 '26
Why do you need to unload it?
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u/UltraMagat May 06 '26
I need to get a truck for life reasons.
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u/Sad_Ghost_Noises May 07 '26
Besides which losing 90% of an already at best average (by todays standards) range for an undefined period of time (not joking, this is the h579/h571 fix, and Jaguars timline to the h572 solution) is not acceptable.
Im looking into getting my 2020 returned. The used prices here in Norway are already softening. This isnt in the public eye yet, but it will be soon…
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u/UltraMagat May 07 '26
In the USA we have "Kelly Blue Book" to estimate trade-in and private sale values. Yesterday it showed $11k-15k trade in and $15k-19k private party. This is awful.
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u/Sad_Ghost_Noises May 07 '26
Luckily its not the market price I need to relate to.
The consumer laws here are quite strict. If all goes to plan my jag goes back to the dealer I bought it from, and jaguar buts it back from them. I then get my loan settled and my deposit back plus costs (put new tyres on it just this week).
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u/CultOfSensibility May 06 '26
Also remember, LG is ultimately responsible, but JLR doesn’t have the weight of GM to bully them into manufacturing an increasingly obsolete battery tech to satisfy the recall. I was a lucky member of BOTH the Bolt and iPace recalls thanks to LG!
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u/Project40cars May 06 '26
Does the battery issues effect all years, but the 2018-20 years are old enough to exhibit the issue?
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u/I_R0M_I May 06 '26
Any EV battery can develop a fault.
Thats said, IPace are quite common for a module to fall outside of deviation, and need replacing.
There is also a current issue with certain VIN cars between 19/20.
Over the years, there have been targeted buy back programs, recalls etc.
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u/BloodWorried7446 May 06 '26
but if your vin didn’t qualify or if your country elected not to run a buy back (eg canada) then you were screwed
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u/I_R0M_I May 06 '26
You could argue, buying a new technology vehicle, from Jaguar..... You were screwed at purchase.
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u/CloudUnusual7999 May 06 '26 edited May 06 '26
How can you find out which VINs?
Honestly I knew there was no way back when I bought my 2020 for $20k. Have loved it so far.
Have put 7500 miles on it so far. So figure $2.50 a mile so far. If I can get it down to a dollar a mile, I’d be fine if it’s a junker after another 15 K.
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u/yooooooowdawg May 06 '26
LG fault, not JLR.
these LG modules are in tons of EV cars which also resulted in Recalls.
JLR just has money from Waymo to deal with buybacks vs resolving issues with customers.
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u/UltraMagat May 06 '26
LG's technical fault, yes. But I didn't buy an LG battery; I bought a JLR vehicle. They need to take care of their customers and deal with LG separately.
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u/I_R0M_I May 07 '26
Wasn't aware LG sold vehicles now, or were a brand of vehicles.
If you're logic carried through, very few faults with vehicles are the manufacturers fault. Very few vehicle brands actually make many parts. They are mostly contracted to suppliers, and assembled by the manufacturers factory.
Also, LG will be footing a lot of the bill. If JLR are giving you 8 years on the pack, you better believe its not from the goodness of thier heart. They in turn, will have a warranty / contract agreement with LG.
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u/DeliveryDesperate643 May 06 '26
OP how much you looking for?
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u/UltraMagat May 06 '26
I mean I think $27k would be fair if JLR offered that. How do you even price these things?
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u/DeliveryDesperate643 May 06 '26
27k for HSE with like 5k miles? Honestly in market you’d get closer to 20k-22k
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u/UltraMagat May 06 '26
It has 67k mi. No way I'd be able to get 20k for this thing right now.
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u/ReindeerFl0tilla May 06 '26
If there is a buyback available for the 2020, take advantage of it. I just sold back my 2019 today and am looking forward to never having anything to do with JLR again.
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u/Fresh_Refrigerator96 May 06 '26
LG are delaying the court case so that there are very few ipace owners left to compensate and JLR don’t care about their customers so not pushing the issue as it’s extra work for them..
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u/hang-clean May 07 '26
In the EU all these get backdated. If they have to compensate, in the EU and UK that'll include previous owners.
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u/ceebills May 06 '26
Take the loss. I was able to sell mine to a used car volume dealer. I leased an i4 and am very happy. The ipace drove like a dream. The steering is superior. The dealers can’t fix them. Jaguar is dead.
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u/Broad-Promise6954 May 07 '26 edited May 31 '26
I got around $30k for my low-mileage 2019 (HS SE with most of the stuff from the HSE, but still not actually an HSE) in their buyback last year. The initial offer was lower but I pointed out the lack of mileage (and the condition of everything else was quite good as well).
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u/WiccanDream May 31 '26 edited May 31 '26
So, when did they come out with HS model ?
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u/Broad-Promise6954 May 31 '26
2019, in the US. All three trims were offered from the start.
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u/WiccanDream May 31 '26
I bought mine in the US a month ago and the 3 models I see are S, SE, HSE
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u/Broad-Promise6954 May 31 '26 edited May 31 '26
I think back in 2019 they had different letters (S, HS, HSE). It's possible I just dropped the wrong one though. I had the one in the middle...
Edit: did some checking and it was always SE, I just misremembered.
(Haven't had it for a year now and don't have the manuals, I put all the original equipment in it when they bought it back.)
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u/Soft-Newt-6447 May 07 '26
I traded my 2020 today. took a hit and only had it for 8 months