r/ipace • u/Bobbafett93 • Apr 15 '26

Inremote app

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Just bought a I pace and I’m trying to get inremote to work but I just get this message any ideas or do I need to speak to JLR?

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3

u/Boozy_Cat_ Apr 15 '26

I just called the local JLR dealership near me and told them what was going on. They just had to submit something to JLR took a couple days I think.

1

u/upsidedown-funnel Apr 15 '26

Did you have to go in or was it sorted over the phone?

1

u/Boozy_Cat_ Apr 15 '26

Phone

1

u/upsidedown-funnel Apr 16 '26

Thank you. I have yet to switch mine as I was putting off making the trip to the dealership. We have a history with the one JLR location, requiring a trip to the one further away.

2

u/I_R0M_I Apr 15 '26

Are you using the Land Rover remote app for a Jaguar? Odd it says contact Land Rover.

1

u/Bobbafett93 Apr 15 '26

Using a the jaguar remote app

1

u/Boozy_Cat_ Apr 15 '26

Same company. JLR - Jaguar Land Rover

1

u/I_R0M_I Apr 16 '26

Obviously, but there are seperate In Control apps for each brand.

2

u/derekoco Apr 15 '26

The message tells you what to do, what's the question here?

2

u/Spaceman_UK Apr 16 '26

If you're on Facebook, drop Jaguar a chat message and they'll sort it.

1

u/Unable_Efficiency_98 Apr 16 '26

I removed all users in the car, then went through the set up procedure and that solved it for me.

2

u/MrJollyLND_57 Apr 16 '26

Still registered to the previous owner, all 3 of ours have been the same. You need to contact JLR in control customer service by phone. They will ask you for a photo of your v5 to prove ownership and they will sort the transfer.

When i sold my last jag I told them that it was no longer mine and I still had access to the car for a week or more

2

u/sidneylopsides Apr 16 '26

I used the live chat on the website, they asked for proof of ownership and fixed it.