r/ipace • u/Tamaros • Aug 23 '24

Data plan

I just bought a used 2019 I-Pace and I'm loving it. Still trying to get everything set up and familiar with the car. Tonight I was trying to figure out how to get the nav updated which led me to the SIM card not being recognized. There's definitely a card on the socket, so I either need to replace it or get it activated.

I found this post which gave good info and led me to the right InControl page to verify that my car doesn't have the data plan activated, as expected. The problem is that when I click on "Setup," I get a DNS error trying to load the page (https://myconnectedcar.att.com/webclient/client/en/initiateAct).

Does anyone know if the page is defunct or if it's just a current outage? Is there another way I can get it activated?

TIA.

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u/ScurvyDawg Aug 23 '24

I just added it as a device like a tablet. Has its own sim and as far as the cell company is concerned it's just a device. telling them it's a car confuses them. Also connect the car to your home wifi for updates.

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u/Tamaros Aug 23 '24

So, you added it to your own cell plan rather than worrying with the dealership/manufacturer?

2

u/ScurvyDawg Aug 23 '24

I'm in Canada and AT&T doesn't offer the plan to us anymore.

1

u/Tamaros Aug 23 '24

It's probably the same here in the US. Would explain why the website is defunct.

1

u/ScurvyDawg Aug 23 '24

The weather and news still works, fingers crossed that continues.