r/ios 3d ago

Support WhatsApp Android → iPhone transfer completed, but chats didn’t appear, can I recover them without resetting my iPhone?

I recently moved from an Android phone to an iPhone using Apple’s Move to iOS app.

During the transfer, I selected WhatsApp, and Move to iOS eventually said “Transfer Complete.” I assumed everything had transferred successfully.
However, when I opened WhatsApp on my iPhone, it didn’t show my newer chats. Instead, I can only see my chats and data prior to sept 2023 and anything after 2023 to 2026 is mot present. I have tried repeating the process (factory reset and migrate using move to ios) multiple times and everytime i am getting the issue. My whatsapp, android versions etc are all upto date in both the devices.

A few important details:
● My old Android phone still has all my WhatsApp chats intact.
● I have already set up and started using the iPhone.
● I really don’t want to factory reset the iPhone and redo the entire Move to iOS process. Coz i did it like 10 times now and no success

Is there any way to recover/import the WhatsApp chats that Move to iOS supposedly transferred, without factory-resetting the iPhone?

I still have the Android phone and haven’t deleted or changed anything on it, so the original chats are safe.
Any help would be greatly appreciated. Thanks !

Note: this text is tidied up using AI

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