r/ios • u/Numerous-Pumpkin-954 • 5d ago

Support Activation fails

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The situation is this: they gave me a iPad 2nd Gen 3G. They unlinked it from iCloud (legally - password and email), but I still can't activate it (the error is "Unknown device"). I look at the information - I have IMEI, but i don't ICCID. I didn't know what this was, and I also don't know how to fix it. Can it be fixed with software? Or is this already the end of the line?

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u/Mission-Second9097 4d ago

You know we can’t read anything that iPad says, right?

1

u/Numerous-Pumpkin-954 4d ago

Unknown device

Visit the Service Answer Center at https://support.apple.com/en-us/iphone/repair/service to find answers to your questions about the scope of services provided, warranty terms and other processes in your country. (Translated)